March 2024 by julia WH
Item was poor quality. I was overcharged to return it and I believe this should have been a free service. Item cost £12.99 and looked like it had been made for 50p
January 2024 by Brostianu Ionut-Andrei
Top fireworks!!
November 2023 by mandy charlton
Awful company. Daughter bought a 80s style shell suit and when it arrived it was too small, she tried if on and when it didn't fit put it back in packaging and ordered the next size. She paid to return the one that was too small and there was noting at all wrong with it. She has today received an email from them saying it's in unsatisfactory condition and has black marks on it. No way is it the same one she returned, they just don't want to refund her the money back. She paid £30 for it and then £30 for a bigger size. Why would the first one have marks on it when it was literally only the bottoms that she tried on. Do not buy from this company seems like they have issues on refunding customers their money. Terrible.
October 2023 by Clare Halstead
Paid £4.99 delivery and then had to pay to return it £4.75 (package unopened) as it didn?t arrive in time - 48 hour service took 4 days. They explained that was my error as I should have paid for express delivery . Customer service non existent- anyway they?ll be pleased to know they?ve lost a customer
October 2023 by Katie Yapp
Huge warning on these guys. Returned an item, Royal Mail put a sticker on the outer plastic packaging and they?re trying to charge me £25 for ruining the item because apparantly each singular plastic bag they use costs £25?Honestly, joke of a business. Steer well clear. Product was incorrectly sized and bad quality too, so all round horrendous.
October 2023 by JAMES GRIEVE
The staff were absolutely ? % very very helpful great will be back
October 2023 by Pande Monki
For some reason the car park entrance is locked and they expect you to walk around the block
October 2023 by Tich Mulraney
Expensive but good quality..staff are class ??
October 2023 by Katie Y.
Huge warning on these guys. Returned an item, Royal Mail put a sticker on the outer plastic packaging and they're trying to charge me £25 for ruining the item because apparantly each singular plastic bag they use costs £25...Honestly, joke of a business. Steer well clear. Product was incorrectly sized and bad quality too, so all round horrendous.
May 2023 by Donna Musk
Fantastic service and great prices.Loved the balloons.
April 2023 by Young Blood
Friendly helpful staff and on site parking too. Had some balloons made for a 40th birthday, looked amazing thanks to the staff great job
January 2023 by Dawn Hawker
Staff were very helpful but I'd left it very late to get what I needed - fantastic shop full of wonderful things
January 2023 by Dawn Jennings
Couldn't try on costume, no sample sizes, was told if need to return then credit note. Daughter return but NO credit note.
November 2022 by Jimmy Little
Fantastic place for all your fancy dress and fireworks.
November 2022 by Linsey M.
Ordered a wig described as an AbFab beehive, but it was just a floppy bob, looked nothing like Patsy and yet they refused to refund despite the misleading description.