September 2023 by Feng Wei
I cannot imagine a post office only open from 8.00-10.00 in 2023 at this country. I arranged an collection this morning and no one call or ring the bell. Then I received an email said collection failed because no one at home.If you don't want work please shut down the office and give it to other mail service who can properly work from 9.00-17.00. Thank you very much! How dare you can have mail strike? Incredible!
September 2023 by Maresa Leck
Wanting to return a parcel, I have difficulties with getting into town between 8am and 10am ,why have they changed the hour's at least on a Thursday before the change they were open longer, royal mail is just a shambles now and only getting worse, I wouldn't have even given it one star its that bad now.
July 2023 by chris lowe
Awful service , this main office has a the worst I have ever known . Parcels always going missing , Never open & staff unhelpful . Use one of the smaller branches instead
May 2023 by Vin Veron
Unbelievable delivery office. Possibly the best there is.
April 2023 by Ania Beben
Why the opening hours are so short. Only 2 hours nearly every day. I can't get my parcel not until Thursday because I'm working everyday. That is a joke.
March 2023 by Angela Orvis
Hanging onto my parcel. Never open when I try to collect it.
June 2022 by Mark Smith
They apparently try to deliver but never leave a card to say so, things always go missing, and we personally had letters go missing that had money in them from my Mother to our daughter, so they also have thieves working for them, don't trust the royal mail, especially this Kendal office
March 2022 by Matthew Gosling
Your van driver with shabby beard and long curly hair beeping his van horn at a female pedestrian, whilst stuck on traffic. Aggressive, unprofessional and should lose his driving license.
November 2021 by Gordon Fox
The contact number given is no longer available, so I suggest you might add the correct one...unless if course you've gone back into hiding again?
February 2021 by Lisa Jones
I've given 3 stars because the postman and women who deliver are under pressure and do a sterling job, Thankyou. However the staff in the main post office can be very rude and stroppy. I send many many parcels every week using click and drop and on the one occasion I used the main post office the lady took my prepaid parcels through the hatch and told me I needed to wait while she checked them (never do this anywhere else in kendal) and then proceeded to tell me some weights were wrong so i asked by how much - she said 1 and 2 grams! For God's sake! I asked her if she was kidding as even scales can differ by this much, but she was very rude! I asked if the correct postage price was on the label and she said yes, but that the parcel might not go if the weight is wrong and I should make sure its correct.....give me a break! A piece of fluff could make it differ by 2 grams! and the postage cost was still correct...so she and I argued in front of a huge queue of people. Very unprofessional and rude and simply no need to firstly, make me wait....what's the point in doing click and drop! And secondly to make such an issue out of a 1 or 2 gram discrepancy! Terrible attitude and service and the other post offices in Kendal are far better to deal with than this one.
January 2021 by julia Js
It is unforgivable that certified letters that need signature are left in a mailbox without even proving that this person lives there. And it is already the second time.
November 2020 by Ashley Magean
Why are the opening hours still reduced? This leads to more queues and greater chances of spreading the disease. Staff are helpful but building needs a lot of updating.
November 2020 by Denise Tallon
First delivery card left in letterbox & not pushed through so didn't see it until two days later, 10 minutes on phone to arrange redelivery no person to speak to just automated. Redelivery, had to go out in an emergency left note on door in large letters asking for parcel to be left by door, therefore taking responsibilty if it went missing THEY TOOK IT AWAY AGAIN!! Can't contact local office on phone would give no stars if i could, absolute shambles of a service!!
November 2020 by Paul Vaughan
Shocking service. They don't like you printing the labels and dropping it off here.
September 2019 by Stephen Durant
Bit busy at times , All in All good helpfully staff.
