January 2024 by VALERIE WAITES
Wanted a new pair of walking shoes so went to Cotswold. The assistant first of all measured my feet, length and width . As I've lady feet( bunions etc) I needed a wide fit, we came up with 3 that were comfortable. I wasn't pressured into choosing but after over a hour I decided on one. No pressure sale tactics,No impatient tuts just very good service.
November 2023 by Gary Fisher
Not big but good store
November 2023 by David Sedgwick
Great shop very knowledgeable and friendly staff
November 2023 by David Prescott
Following a recent visit, I was very impressed with the professionalism and friendly staff, in particular a young man called Matthew who served us. He was extremely helpful and is a credit to the Keswick store.
October 2023 by Andy Riley
I didn't actually buy anything, but I received excellent customer service and advice from Jayne in the footwear dept. Thanks!!
October 2023 by A D
Lots of stock. Deceptively large store.
September 2023 by carole jones
Could do with selling ladies clothing in larger sizes
September 2023 by Jonathan
Large shop with good range of essentials for walkers/campers
September 2023 by Duncan Verrall
Visited the Runners Need part in the store. Surprised that the running apparel choice was limited. Shopping for women's running gear. So few pieces - running gear doesn't need to be black! For the brands stocked, a quick online check shows more exciting colourways. Ended up going to Kong's and getting fun and bright clothes there instead.
July 2023 by Haroutyon Krekorian
A great shop, the stock range of colours in sizes is not complete. Good friend service.
June 2023 by Laura Doggett
I was on holiday in Keswick last week and unfortunately the sole came away on one of my walking boots. I went into Cotswold and was helped by a lovely lady called Charlotte. She was very helpful, patient and polite while I tried a few pairs of boots on. Helping to advise me what would be best. I went with the Lowa Renegade boots and 20+ miles on they are great. Thanks.
June 2023 by Max Cranage
Huge selection of clothing and equipment on offer with plenty of staff on hand to help especially as it was a Sunday.
March 2023 by Rachel Tooth
We went in on Monday 6th Feb around 4pm. A lady helped me immensely with fjallraven walking trousers. She was wearing them herself and gave me a very honest and personal review of the type and fit they had in stock. She explained the difference between the curved and regular fit and why they only stocked the curved now. She went through the care instructions and I think she could tell the reservations I had, because she also went through the returns policy. I genuinely felt she went above and beyond with helping me get the right trousers. I am very happy with them and definitely will be shopping here again.
March 2023 by Liz Whitehead
We booked a gait analysis appointment with Elton . He couldn't have been more friendly, knowledgeable and most of all patient ?? . I tried on several trainers and finally chose the first pair? thankyou Elton , you are a credit to the Keswick store - Liz and Simon.
March 2023 by Helen Taylor
Gregorie is an outstanding member of staff - he seriously deserves a bonus!I went in looking for new walking boots & he could not have been more helpful. I happily walked away with a new pair of Scarpa boots. I was so impressed I took my husband in & he bought new boots from Gregorie also.Outstanding customer service from start to finish.
