December 2023 by jordan nicholson
Terrible pharmacy been 3 times this week for my sons prescription and they still don't have it blaming it on "supplier issues" and very snotty women behind the counter
November 2022 by Wayne Moore
Easy to use and generally pretty quick
March 2021 by Gabija Ulkyte
Had issues with this pharmacy for a while now. The prescription has to be ordered, giving them a week to get it into the pharmacy (it is controlled medication) and then a call needs to be done to confirm it is ready to be picked up. They always say it is but when we get there, they do not seem to find it and tell us to come back the next day. So they either lie to us on the phone or give the medication for someone else, which is impossible, considering it is not kept there and has to be ordered in with a name attached. This happens nearly every month (at least 4 times in a row now). Sometimes it is not ready the next day either. Today we have been trying to call them for confirmation for 3 hours now but the line is either busy or they hang up. Sadly, due to the nature of medication, switching to another pharmacy may not be possible.I saw a review from a year ago about lack of communication between the health services and the pharmacy and it seems this has not changed.
March 2021 by Malcolm Keeler
Thanks to all at alneburgh pharmacy for your hard work and delivering my prescription today
January 2020 by Mighty Kitkat Mcnulty
Never have prescription ready even though been given more than 48 hours.
November 2019 by Jay Gee
Very helpful ladies, not sure what the negative reviews are for. I probably annoy them all of the time going for my prescription before the 48hrs but they always make it up for me and never complain.
May 2019 by Simon Kay
They encourage you to order repeat prescriptions online (handy for busy people, but means that you can't collect them at any other pharmacy). But they are closed all weekend which is useless for anyone with a full time job. The whole place seems to be geared towards catering for the long term unemployed. There also seems to be very poor communication between the pharmacy and the doctors surgery (even though they are in the same building and only about ten feet apart). It is handy that the pharmacy is there, but they really could do much better to provide a better service to people who cannot afford to spend half the day waiting around.
May 2019 by KitKat16 Mcnulty
Never have prescription ready even though been given more than 48 hours.
