March 2024 by Maggie Thompson
Very helpful people and sorted out new glasses really quickly.
March 2024 by Stephen Simpson
First class service. Very thorough.
February 2024 by Nick O'Key
Extremely helpful and knowledgeable staff, all with a sense of humour. Looking forward to collecting my new glasses.
February 2024 by Your Problems ,not mine
A bunch of karens. Gossiping about patients' personal formation. They also make false reports. I would personally stay clear of this one. Maybe until the staff have changed.
February 2024 by Inés Carradice
It was really easy to book online, the testing was done professionally and efficiently. The staff were really nice too. There was a big selection of frames and features, all well explained so it was easy to make choices without sale pressure. Very pleased!
February 2024 by Caroline Lynch
I was well looked after from the beginning to end of my appointment and given the help I needed. Thank you.
February 2024 by Peter Salvesen
Waste of time.
February 2024 by Emma Raine
Friendly, informative, relaxing, helpful
February 2024 by David Dickinson
Staff were very friendly and helpful. The optition who examined me was very thorough and got me sorted ?
February 2024 by Paul wilson
I am requesting a refund of £25 for the additional scan paid for at my eye test appointment.Here is an account of the extremely disappointing eye test:Worst eye test I've experienced. Paid £25 for additional topography scan which was not mentioned at all by the optician. Had to interrupt optician who was taking the next patient in and ask about it. All I got was it was perfect. On top of that, no advice about reading glasses or anti glare for driving- the two areas that I was wanting information on. Counter staff simply pointed to where reading glasses were and didn't bother to talk me through anything.Consequently,, no confidence in the test itself which felt very rushed (I suspect they were behind as my appointment was 25 mins late. No apology and no introduction from optician. In fact not much verbal communication at all. Suffice to say that I shall not be using Boots Opticians again.On the email appointment reminder it says "We want your appointment to be a great experience ".Sadly it wasn't
January 2024 by Peter Watters
The staff were very personable, attentive, thorough, knowledgeable and highly professional.
January 2024 by Daniel Scullion
Optometrist was excellent kept me informed and answered all of my many questions
January 2024 by Mike Eden
Very professional and attentive
December 2023 by Prue Harrison
Great service, friendly staff, thorough check up.
November 2023 by Jacky Harvey
Excellent service from Steph, she explained everything and very helpful in choosing the right glasses. When i picked up my glasses Steve was very helpful and made sure they were the right fit, adjusted them very professional.
