October 2023 by Lizzie Beth
Lovely Service From Abbie K.I popped in today whilst holidaying in the area and asked if the salon could fit me in for a dry trim. I had tried a couple of salons in the town before this without success. I spoke to Abbie at the reception desk who was happy to oblige and said she could cut my hair straight away which was brilliant. Abbie made a fantastic job of cutting my very fine hair and even redesigned my fringe. She also gave me hair care advice. What a lovely friendly lady Abbie is, she is a credit to your salon. Thank you very much xx
September 2023 by BDLHS info
Lovely friendly team, great service and advice on managing the transition to grey!Services: Shampoo & conditioning
August 2023 by Matt Banham
They take great care of my wife... Very reasonable and friendly staff
April 2023 by Danielle Hilton
We booked Beth and Abbie for our wedding. Both girls were absolutely amazing. My curls lasted all day (first time in my life) and my makeup was still perfect at the end of the day. Abbie was absolutely amazing with our five year old daughter and made her feel like a princess. I definitely recommend them.Services: Bridal hair
April 2023 by Tracy Crouch
Abbie is not only really great at doing my hair she is great to chat to. Will definitely keep going back to herService: Makeup services
November 2022 by Helen Jeng
It is a very good hairdresser
November 2022 by Alison McLaren
Excellent friendly service, I?m new to this area and Charlotte worked her hairdressers magic on my over grown tired hair - I will be back, thank youService: Hairstyling
November 2022 by Anna A
I?ve booked my appointment in person by Mandy, now I believe to be owner of the salon. I was told for full head colour my hair appointment will last approx. 2 hours, max 2.5 hours. Appointment was book for Saturday, few weeks in advance. I arrived on time, waited 15 min for Beth, person I booked appointment with. No apologies, no word! We started having conversation what I would like, etc. Felt very rushed and not feeling welcoming vibes already. I remember asking her how quiet it was for Saturday. From my experience Saturdays are normally very busy at hair salons. Maybe that was 1st sign, good salons are busy on Saturday! She confirmed it is quiet today, perhaps due to events 1940?s Homefront Penrith Events. She has left to pick up colour chart and was gone for over 15 minutes! She started putting colour on my head and halfway through she has left because another client of her has arrived. Someone else took over (girl No 1) and finish off putting colour on. I sat there for 30 min with colour on, no one checked on me or on hair! I can see Beth is working on other client hair being very friendly & chatty, felt like other lady was her regular client due to conversation they had. She came back and started washing my hair, but she did not finish. She passed me to another girl ( girl No 2) who continued washing my hair. Beth started working again on other client hair, right of front of me at the washing hair station. Same girl (girl No 2) started drying my hair but in she kept checking time and left. Another girl ( girl No 1) came and took over from girl No 2. They need 2 different people to dry shoulder length hair! I asked Girl No 1 if she can cut my hair (I only wanted a trim) as I can see Beth still drying hair for other client. She said no, as she has her client waiting for her. After over 30 min seating and waiting Beth to come back. No apologies, no word of explanation, nothing!! I was fuming and the same time nearly in tears. Think she wanted to be friendly, and she started asking me the same question she asked few hours ago!!! Clearly, she wasn?t interested in my answers at the 1st time around. Why would I speak to you!! I just could not wait to leave this place. She cut my hair and did not once ask if I?m happy with colour, results??? I just paid and left. I could not believe what has happened to me. Would you treat me like that if I wasn?t a foreigner? You had a very nice chat with your native English speaking lady client! Do you think you can treat me different than others? I paid the same price for the service as the other client. Recently I moved to area and was looking for new hair salon, was looking forward to my appointment, to have a nice experience, have a fresh new hair. I?m in mid-forties and never was treated, degraded by anyone. Your behaviour as a woman, as a hairdresser, as other human being is appalling. I know many of regular clients will disagree with my review, lady who was at the salon the same time as me will too. Her experience is totally different than mine. But do you feel is right to approach by salon, by Beth? Do you want to support this place by continue visiting it? Lady who arrived an hour late than me, left earlier than me! I spend there nearly 4 hours, mostly seating and waiting for someone to pick up after Beth, coz she was too busy with another client!I wanted to give the owner a chance to have say about my experience, so I called salon next working day, I was told she is not available. But I was able to confirm she was at the salon during my appointment- Mandy S. She was present and she did not take any action then. Based on previous reviews and my experience is clear for me this practice is standard at this salon. She did not step in, she did not speak to me, even she was cutting hair for 3 clients while I was seating 1 meter away from her. I have no words or time for behaviour like this. You & Beth did not show me any respect, client who choose this salon, particular hairdresser and spend money there. You happily charge me for horrendous service!
November 2022 by Tzena english
Fantastic service and style from Beth and the Team at Creations, I requested a part up do with curling and Beth you did amazing, I certainly looked the part for my son's wedding, thank you I will certainly recommend and use this business againServices: Bridal hair
November 2022 by ann-marie Garforth
Went from long to short, absolutely loved the end look. Fantastic staff, polite and chatty and friendly and managed to get an appointment same day and brilliant priceService: Hairstyling
November 2022 by Wendy Blenkharn
Issy is a lovely lady. Love the way she does my hair. Had a lovely chat and was offered a cuppa
November 2021 by Rosanna Foreman
Fantastically busy but still excellent
November 2021 by Elizabeth Mandle
Excellent hair dresser
November 2021 by Denise Thornton
Our favourite coffee shop lovely staff and great coffee
November 2020 by Andy Smith
Nice staff ... good services
