December 2023 by Angie F
Always had a lovely experience in this shop with friendly owners. Happy to chat about their pieces and warn about traffic wardens! Was able to get a really good price (with an offered reduction and trade of a couple of small pieces I did not wear) for a beautiful ring that I have not stopped wearing since. (Sorry I did not post sooner, we visited in November) Thank you, looking forward to my next visit, my husband, perhaps not quite so much
September 2023 by Caroline B
Best service and excellent prices. Will use more offen.
November 2022 by Sophie French
I wish I had Googled the reviews before dealing with them. Appalling customer service - arrogant and inflexible. Don't waste your time; there are much better jewellers in the area.
October 2022 by Sophie
I wish I had Googled the reviews before dealing with them. Appalling customer service - arrogant and inflexible. Don't waste your time; there are much better jewellers in the area.
December 2021 by Jayne Cartledge
Do NOT deal with these people. They are crooks and shouldn?t be trading, I?m not the first person to have had to involve the police. Avoid this place at all costs one star as it wouldn?t let me post without
November 2021 by Charlotte Cottam
Terrible experience months of upset pain and anguish. Involved the police, these people should not be able to keep trading NEVER EVER use them
June 2021 by Kevin Taylor
Avoid this place took my watch in fir my strap fixing 6 months later still not got back they keep fobbing me off say rhey still looking for my watch now i keep gong very saturday tell me same story they are rouges and very decent need keep away from this shop ktaylor penrith
March 2021 by Chris Newburn
AVOID AVOID AVOID the owner of this shop left us with wedding rings that did not fit .the day before our big day . she told us she would be at the shop at 10am on the Friday the day before our wedding to get our rings sized correctly after 1 failed attempt previously. she left my wife sat outside for 3 hours hysterical and did not turn up. she then phoned me and told me she was ill and wasn't coming then in a nasty tone said what do you want me to do about it. when I told her I was going to the local paper she phoned the police and said I'd been threatening her. they are lying cheating untrustworthy people save your mon
March 2021 by Jon Turner
I was charmed by this couple and bought an opal and diamond ring. I asked for a valuation on the monday after the saturday purchase and despite promises from Sue and her assistant that it would be sent no reply to my e mails and many phone calls or a promised valuation has been received. I have paid for a valuation and it is worth much more than I estimated. Shame about the terrible customer service and stories spun by the staff about illness when I have manged to talk to assistants. I would recommend never using this jewellers shop as they are not to be trusted.AVOID!
January 2020 by Shelle Nevison
I am so happy with the service I received today, I would recommend this shop to everyone, so helpful, kind and informative.I would always get my jewellery from here
January 2020 by Ellis M
Jewellery Is Nice
December 2019 by Tony Kniveton
Very poor company stolen a ring from me despite asking for it back on 4 occasions has been 5 months now.
October 2019 by Sally Atkinson
Poor service and liberal with the truth!
June 2019 by EllisPlayz
Jewellery Is Nice
May 2019 by Barbara Marchant
Having had a weekend in the Lakes we came across this quite unique shop full of modern and vintage jewellery. We were shown some exceptional pieces with their history. Lovely people and the prices were brilliant, a lot cheaper than home
