March 2024 by rachel robinson
Paid for fitting and battery disposal so that I didn't have to go to the tip but after the battery was fitted I was informed that I would have to go to the tip as the branches battery storage was full. You shouldn't offer a service at a branch if the staff are unable to carry it out due to a lack of facilities.
March 2024 by Mark Ward
Brought a motorcycle Battery, I asked about the warranty and he went away and came back and told me there is no warranty on motorcycle Batteries ?. Got home went on your website and it clearly states 12 Months Warranty. Maybe they need better training.I nearly put it back.
March 2024 by Jay and Katja Wilde
We were spared waiting for the recovery service in an emergency by Phil and Simon who very kindly fitted a new car battery after hours on a Saturday night! Thank you!
March 2024 by Geoff Potter
Very helpfull lady sorted what I needed and I was more than happy with my purchases.Thank YouGeoff Potter
February 2024 by Ali
Excellent child seat. Easy to install.Excellent helpful staff. Explained the seat down to the fitting. Will be recommending this store to my family and friends.
February 2024 by Robert Hensley
As always pleasant members of staff throughout transaction. Thank you
February 2024 by Paul Hemingway
I drove over 10 miles to your Ashbourne branch looking for headlight bulbs for a 2013 Freelander II. Using my number plate (OE63MHY) your web selector pointed me to H11 711 bulbs. Got home to find they were incorrect, should have been HB3's. 2 journeys made a simple job take half the day. Unimpressed.
February 2024 by Lois Baron-Jankovskis
Danielle was absolutely lovely, it was pouring down with rain and she came to fix my headlight and then the other one went out as well and no questions asked, she sorted that one out as well. Really friendly. As a young girl it?s sometimes a bit intimidating going to get anything on the car fixed as I?m clueless but I felt so comfortable!
Steve at Ashbourne was so helpful finding a wiper blade to fit our car, whereas at Burton on Trent Halfords my husband was just told a point blank 'No, we don't stock those' Thank you so much Ashbourne.
January 2024 by Simon Beckett
I went in for a battery Simon was on the counter he was brilliant he did everything and more than what I could ask for a brillant lad and extremely good at his job
January 2024 by Simon Brown
Great bloke who put a new battery in for me cant remember his name unfortunately but the battery was a pig to remove and he didnt give up. At one point I thought it was going to have to go the the garage, but in the end he found a way to do it cannot fault him. 5 stars
January 2024 by jan dowler
Thank goodness for Rich.Ordered a replacement mirror for my car and went to collect as planned...the mirror hadn't arrived a bit of a pain but not the end of the world. Rich was extremely helpful and as usual friendly. Unfortunately his co-worker wasn't, rude and the most unhelpful, unpleasant person I've met in a while, I'm always prepared to understand that we don't know what goes on in people's lives but in a public facing role you need to be at least professional.
January 2024 by Lucy
Phil was so helpful went out of his way for me! Thanks so much Phil :)
December 2023 by Gail Perkins
Brilliant service again from Richard today. Exceeded my expectations again and he was lovely to deal with. Thank you
December 2023 by Alison Jones
Sadly I didn't get the name of the young guy who served me but he was so lovely and helpful would definitely give him 5 stars ?