June 2023 by Nathalie Dickson
Good prices and deals. Friendly employees. Served by Roger who was very nice.
December 2022 by Karin Hayward
I wanted a jumper but the shop didn't have my size. The member of staff suggested I ordered it and have it delivered to my home. Excellent service, thank you.
July 2022 by Kevin Ebbs
Fantastic service today in Millets, Bakewell - good work!
June 2022 by Annie Beresford
Ordered on line conformation of my order almost immediately, arriving two days later. 5 star service.
April 2022 by Thomas Yates
Me, My Partner and her friend entered the store we walked to the back of the shop looking at bags for hiking, We noticed straight away and member of staff followed us to the back of the shop they asked us if we needed any help and we said 'No, Thank you' continued looking at the bags they continued to stare and linger, (Like I know I'm like Chris Hemsworth and Prime Brad Pitt rolled into one but come on) After 4-5 minutes of continuous 'super undercover' (Sarcasm) monitoring by the staff member they again asked if we wanted any help which again we answered 'No, Thank you' only then for the member of staff to stand 4 yards away from us scaring straight at us for around a minute. Before leaving the shop empty handed, Good job that pesky member of staff was there as casual security or we may have shoplifted the whole shop.Long story, Short.Go to mountain Warehouse which we did and weren't harassed or stalked by a member of staff, I mentioned the issue to the lad at Mountain Warehouse and he instantly knew the woman who was staring at us.Notice to management may I suggest a little more customer focused training with your staff and less of the overly aggressive predatory stalking as it may make people question why they are in the store in the first place.. The individual member of staff was a female in her 30-40s wearing sunglasses (Proper undercover detective) with low sense of awareness as I think she thought she was being subtle, Which really wasn't the case.Be careful out there.. You never know who's watching.
January 2022 by Jenny Tann
Quite busy in store and difficult to get round and social distancing difficult. Staff fairly helpful.
December 2021 by mark finney
Very helpful staff and competitive prices. Note they will price match like for like other than with Amazon so take your facts with you!!
August 2021 by Mo A
Good range of equipment and clothing for walking, Camping or casual clothing to wear to work or whilst out and about. Covid rules applied and hand sanitiser by front door. Will need mask ( no brainer ) sale rails in middle of shop to pick up some bargains. Good range of clothing manufacturers and millets ( Go Outdoors ) own branded stuff. Prices reasonable. Shop is litre cramped and awkward to social distance. No parking outside but car park within walking distance ( 5 mins )
August 2021 by Callum Moreton
Went in to get some walking boots. A very friendly guy came and helped us out. He was very knowledgeable and was a great help! He talked us through the best boots to get and I have no regrets with the purchase. Would definitely recommend!
August 2021 by angus heeley
I saw the boots (Magnems) as I live in Sheffield it would be a good time to give the Van a good run (Sheffield to Bakewell 45mins , Millets here I come! Jan was a Star, Very professional in her job and Fair!! (Pity there's no Millets in Sheffield anymore)but Jan made it a worthwhile trip .
August 2021 by Martin Spencer
Bought three items from Millets. After two weeks, two items were delivered. The delivery company (My Hermes - what kind of a reputable company would use them!) advised the third item was lost. Contacted Millets who would not refund or replace the item immediately. They require you to fill in a form so that they can 'investigate' (My Hermes were able to tell us the item was lost and would have done the same for Millets had they bothered to pick up the phone - they could then have simply refunded or replaced). We were told the investigation would take "a long time". This was three days before our first holiday in two years. We were left without a key item for our holiday and did not have the funds to buy another elsewhere. Most retailers would replace immediately not expect the customer to be put out even more by having to complete an arduous form. There was no apology from customer services (who were amongst the worst I've encountered). The customer service adviser then hung up on me after telling her we were unhappy with the response to the issue. I wouldn't suggest anyone order online from Millets.
January 2021 by angus Bisatt-Heeley (Gus.)
I saw the boots (Magnems) as I live in Sheffield it would be a good time to give the Van a good run (Sheffield to Bakewell 45mins , Millets here I come! Jan was a Star, Very professional in her job and Fair!! (Pity there's no Millets in Sheffield anymore)but Jan made it a worthwhile trip .
January 2021 by Dean Lewis
Great service, returned some faulty boots and my wife tried every pair in the shop to find a pair she liked, very patient helpful staff. James and Ellanor were very very good
January 2021 by Siddique Rehman
Absolute pleasure to have walked in to this store. Amazingly helpful and courteous staffDelightful service and good quality goods, I highly recommend a visit
January 2021 by John Regan
Friendly staff, good prices
