March 2024 by vicki kate Hayes
Very friendly staff, can be often queuing on a Saturday!
February 2024 by Sue Morris
Haven't used it recently.
February 2024 by Sandie Swift
Went In for new passport, attended to straight away,Very good service, everything done for me.
January 2024 by Katie Allen
Absolutely atrocious service at this post office!! Extremely condescending, unprofessional and incompetent staff. The staff member with short blonde hair and the manager were two of the rudest people I've ever come across. Furthermore they displayed a lack of knowledge regarding the application I was asking them to assist with. They should not be employed in this field of work given the way they treat customers. They smirked and spoke about myself to other customers and colleagues which is absolutely outrageous behaviour.
December 2023 by David Walker
Ques can be normal. But does it's job
November 2023 by John Ferguson
Went in for the In Branch Verification Service with my passport, 2 copies of the passport relevant pages and a copy of the email from my pension provider explaining what was needed. I was told this wasn't something they could do and didn't really offer any help or guidance otherwise. I went to nearby Ripley Post Office and they were more helpful and guided me through the process.
September 2023 by Joe Burns
Unbelievable. Went to pick up a delivery from there. Says they're open until 17:30 on Saturday on Google. Arrived at 13:01 with 3 people stood behind the counter serving one person.I was told "We're closed I'm afraid."When I said it shows online that they're open until 17:30 I was greeted with "It doesn't matter what it says online, we close at 13:00."Me: "But it's 13:01 and I'm picking up a birthday present."All I got was "Sorry, you'll have to come back another day."Shocking really when 3 people are literally stood there and they just had to hand me a delivery.
August 2023 by M Rddrf
Not sure what is going on with the atmosphere/culture but every time I go in, the customer service is not very welcoming. No smile or hello, staff chatting to each other about personal stuff whilst serving customers. Having to ask questions twice because they?re not paying attention to the customer stood right in front of them. It?s like ?oh no here?s another customer?. I know everyone has off days but this is EVERY TIME I go in. I smile and say hello, basics of customer service!
April 2023 by aden
Been here multiple times, never gets better. Always slow, only open when you're at work, short hours on a Saturday, lazy, incompetent - I was told I can pay to send a package with card but can only pay for the packaging with cash, no customer service.Need to change staff and open on a Saturday 9-5, radical I know.
February 2023 by Eva Vengerberg
Queing from the doorway and when I finally get to be served I feel like I'm disturbing them. They always look 'busy' by walking up and down behind the counter but not actually serving people. All the same type of judgmental age group: Karens.
February 2023 by Yen Vengerberg
Queing from the doorway and when I finally get to be served I feel like I'm disturbing them. They always look 'busy' by walking up and down behind the counter but not actually serving people. All the same type of judgmental age group: Karens.
January 2023 by Ashley Dymond
Would get better customer service in a concentration camp ?
January 2023 by Toby Radford
Great service and staff
October 2022 by Ahmed Velic
Nice, clean and presentable Post Office with helpful and friendly staff. This post office is located inside the CoOp. It has all services a large post office would offer. You must park in the car park which is free for first 1/2 hour. Highly recommended.
March 2022 by suzanne sims
The staff at the post office are disgrace. They looked down on you. Snobbery... "Were they fed with a silver spoons in their mouths?!" Worst customer service.....They are very rude. They have no respect with deaf people. No deaf awareness....it's absolutely disgraceful!
