November 2023 by Mr Joshua
Been many times. It?s ok but if there are more than maybe 3 people in the place then it can be a long wait. 20 mins plus
October 2023 by Janie Clark
Purchased a Russell Hobbs microwave, but had to visit the store twice, because despite being told online that it was in stock, it wasn't. I was informed that the one microwave that had been in stock, was now on its way somewhere else.I was told that they would get this microwave back in the following day. Sure enough, I got a message this morning saying the microwave was ready for collection.On arrival at Argos (Sainsburys) I was the only customer. Asked if I was picking up an order I said yes. The assistant started to process my order, only to then have to stop part way through, to inform me that the transaction could not take place at that till, and would need to be processed at a different till. Having paid, I then had to wait a few minutes. There were four members of staff doing nothing, so not sure why the delay.Having got the microwave home, and opened it, there was no instruction manual. Obviously I had received the same microwave that had left the store the previous evening.Not the best experience, and I think it will be a while before I venture there again.
September 2023 by T S
Dissapointed, brought a playstation 5 online it said available. When I went to purchased it allowed me than it canceled right after saying out of stock. The only frustrating thing is that I have to wait 5 days for a refund when I could've just went to another store to purchase where it was available. Next time it would be good to offer available options as it would be a available Sunday after 10am, I would've been ok with doing that. Instead I have to wait and hope that it's in stock when I have to repurchase.
August 2023 by Debra Hollis
Purchased a TV online, collected it, it looked cheap, and flimsy rang up to see if I could return it. I told her why, and I got back. I will take your number and ring. My manager never rang me back, but if you go on the website, it states you can return, so I recommend that if buying something from there, you and it's not suitable you won't get refunded....Will never buy from argos again
August 2023 by Tony
had a kiss of the lovely woman behind the desk next time will be taking her home where she belongs
June 2023 by Colin Jennings
First visit to this Argos the store is situated inside Sainsbury's and is not over large. There was two staff members on one was serving customers the other was in and out of the shelving behind the counter. I used the display machine to order my item then was stood waiting for sometime.My order was displayed on the ready to collect monitor but I had to wait for a little longer for the staff member who was serving a customer when I entered to finish the other member of staff was still floating around the shelving I finally got served however I do feel this Argos store has a staffing issue as it's obvious that two members of staff are not enough and it was not over busy at the time of my visit.If you're visiting the store there is ample parking space for visiting Argos or Sainsbury's store for shopping.
December 2022 by Lou Lou
Very rude, lazy staff on tonight at chesterfield. There were four staff members on that we saw (although 3 of them may as well not have been) One was sat down while the other two stood with her. The forth was running around doing all the work and looked so fed up but still managed service with a smile and friendly attitude when bringing us our item I wish i'd got her name to give her a mention. Absolutely poor service and not a nice atmosphere to shop in. Very disappointing experience.Long wait for just two customers could of been avoided if all staff were actually doing their jobs.
November 2022 by Phillip Arbon
Managers was rude and just turned her back on me and she was busy to conclude my complaint.....if you look at the reviews she gets comments about her rude attitude all the timeI will not use Argos Chesterfield again.
October 2022 by Filippo Pagano
Awful service!!! The lady (supposed to be the manager) has been really rude, telling me that I have to contact DPD after she told me that she doesn't know where my parcel (I dropped it off yesterday for a delivery) has been put. She refused to check in store.After 20 minutes over the phone, she told me that there is not my parcel in the store which means that it has been collected by DPD. However, DPD website doesn't show the parcel and it show a message saying the opposite 'waiting for your parcel' (which means that the parcel hasn't been scanned yet from Argos).Try to avoid if you are looking for a nice and prompt service.
August 2022 by William Chisholm
Not helpful at all refused to take faulty item back
July 2022 by Paul LaForge
Many of the staff are rude and don't want to help. They act like being there and dealing with customers is a burden to them. If you don't like interacting with people, don't work in a customer based business. This store has the worst customer service I have ever experienced. Argos/Sainsbury executives your staff at this branch have to be lossing you money, as people like me will not shop at this store again. Please, please retrain you employees in customer service, and sack the worst ones because some of them really don't want to be there. I wish Google would allow me to select 0 Stars instead of 1 Stars. Because I am sorry to say this store really does only deserve 0 Stars.
July 2022 by Mark Rodgers
Absolute joke! Fatty behind the counter would not replace a faulty item. Avoid at all costs
July 2022 by ping pong champion
Great place to shop, staff are always friendly and fast service
July 2022 by Iron Mr_Mental
Staff are very friendly and helpful, helped me find what I was looking for.
May 2022 by Mick Crossley
Very pleasant and polite member of staff with pink or purple hair, I always receive excellent customer service there
