January 2024 by Steve Gough
Yesterday I purchased a worktop and had it cut in to 4 in the shop. Today when I came to fit them, due to the wall being slightly out of line, 3 were too big. I took the 3 pieces back to B&Q and without hesitation reduced the further 3 again without charge. I offered to pay but I was delighted by the attitude and helpfulness of the young man. I wish I had hit his name. Thank you, very much appreciated
December 2023 by Péter Tóth
So here I am, with a puppy with a broken leg in a very unusual position, and I am tasked to find the right size bag, or rubber cover (or anything really), that could go on the cast quickly and be strong enough to not let water on the cast. After many failed online searches, B&Q was my last hope. After describing the issue to a member of staff, a small action team formed to find a solution. Within about 5 minutes of brainstorming the perfect, simple and cost effective solution was provided by one of the guys.This team has a solution for everything....or if they don't, they'll find one for you!I am ever so thankful.A satisfied customer.
December 2023 by Amanda Wardle
Called in B & Q Chesterfield today as was travelling from Sheffield to Nottingham and was passing this store.I?ve just come to write this review as I couldn?t praise Helen enough. She was the most helpful member of staff I have ever come across in any shop I?ve visited I was well impress. She was so patient with me as I didn?t really know what I wanted in terms of dado rails for my panel walling she got multiple samples out and made them up so I could see what they looked like. So so impressed then when I was paying Bobbie was extremely polite and helpful too. Credit to these two ladies who did their job above and beyond. Xx
December 2023 by Joe Inglesfield
Appalling customer service from one extreme to the other - a bloke who appeared to require training and kept shaking his head then an apparently senior member of staff who made me feel like an inconvenience. I will never set foot in there ever again
October 2023 by dee b
Only a quick visit but very easy and straightforward.
October 2023 by Belinda Tetsill
Wonderful great service from Lee. Excellent thank you ?
September 2023 by Bryan Nield
Outstanding store. Great range of products with a separate gardening section selling plants etc plus all the other associated supplies you need for garden projects. Friendly helpful staff. Free parking. Situated close by are other major retailers. Highly recommended.
August 2023 by Joe
Popped in to B&Q today to pick up a couple of frames to make a raised bed for the garden.I was served by the most affectionate member of staff ever!! Belly rubs & head scritches mean I can highly recommend this member of staff! ???
August 2023 by Jean Smeaton
Really helpful,mixed my paint , spot on the colors I wanted thank you
August 2023 by Boo
Good I visited a bit late so not a lot of people, we had two people who helped thanks to them we finished our house painting and to the person who gave us a 15% off.
August 2023 by Danny Iwan
I popped into this b&q briefly today while visiting the retail park near Chesterfield.There is plenty of parking for this store, although it might be tricky if you are towing a trailer or have a large vehicle.The store itself is everything you would expect from a b&q, although it is a little bit smaller than most of them.
August 2023 by John Reeve
The guy in the paint mixing section was so helpful and very patient. It is a great store with excellent staff.
August 2023 by Navikha ?Navi? Kaur
I?ve been here a few times in recent weeks. Staff have always been welcoming and incredibly helpful, even when my questions are rather silly!
August 2023 by Craig Stevenson
Good sized shop. I have a trade account but discount is poor compared to competitors
August 2023 by Daryl Stokes
Large store with a good selection, staff always seem friendly and helpful whenever I visit