March 2024 by bec ca
6:15pm 07/03/24. The absolutely disgusting, heavy set, sour faced, blonde woman on the till needs some training and at least a warning from her manager. I queued with parcels and waited my turn behind 3 people. Got to the front of the queue and this awful member of staff looked at me like I was filth and then grunted at me that I'd have to wait until she cleared the people in the queue behind me before she served me. There were about 8 or 9 people behind me. This miserable woman has zero customer service skills and she is rude to me every time I have a parcel. Never had any problems with the other staff but she is always awful. Myself and my family have been coming here for years. I shop here 2 or 3 times a week and spend £50-60 per week. I know parcels take a bit of time but she should not be dealing with customers like this. You offer parcel drop off as a service to your customers but then allow her to act like taking them is an inconvenience to her and not part of her job. I went to Wargate Way Co-op who were lovely and there were no issues. They also had a long queue but served me when it was my turn. It's a bit further for me but worth it to avoid having to deal with her again.
January 2024 by carly
I have never really had any problems other than the past few days where a lady called YVONNE has been on. I called them back to rectify a problem she had made. A lady called Carol rectified it straight away and refunded me. Thanks carol xx
April 2023 by Frances Gower
Too overpriced for food that isn't that nice & someone l know went in & brought an item last weekend & asked for cashback & was told they don't do it then was refused a bag & told they had bad attitude just because they asked why they couldn't get cashback, Utterly Dispicable!
April 2023 by Gina Anne
Too overpriced for food that isn't that nice & someone l know went in & brought an item last weekend & asked for cashback & was told they don't do it then was refused a bag & told they had bad attitude just because they asked why they couldn't get cashback, Utterly Dispicable!
April 2023 by Frances
Too overpriced for food that isn't that nice & someone l know went in & brought an item last weekend & asked for cashback & was told they don't do it then was refused a bag & told they had bad attitude just because they asked why they couldn't get cashback, Utterly Dispicable!
October 2022 by Tony James
Just a bit of a line when paying
October 2022 by vicky reynolds
Went to pick up a parcel from Very that said it had arrived. When I arrived the assistant at Coop looked for it but it wasn't there. Another assistant Tracey Ogden was extremeley helpful. Took my details and called me the next day to say it had finally arrived.Fabulous customer service thank you!
March 2022 by Andrew Smith
Had several poor experiences in this store, over priced products, most staff ( except one or two ) are poorly trained and have no customer service skills at all. Made 2 formal complaints to head office now. Won't be using again. Will use the tesco up the road as i know they have been propoerly trained in customer service.
September 2021 by Stanley Johnson
Easy to park close easy layout to shop not short of anything
September 2021 by Joshua W
Great patisserie section and good customer service, would recommend
July 2021 by ashley Jones (Parvus)
Disgraceful slam everything kn counter throw a bag t me and leave me to pack it? What happened to service old hag
July 2021 by Shenagh Firth
Friendly, helpful staff, very organized and good quality and selection for a local shop
July 2021 by MARLBORO MAN
there is nothing ethical about this store needs to be closed like the town centre store due to staff hope they all lose their jobs cos i just domt care
July 2021 by J nine UK
Discusted by management and customer service never ever go shopping at the co-op at Little Moor again I don't even want to give them any stars.
May 2021 by Gillian McCluskey
one staff member had a very bad attitude, he was following me round the store because i bent down at the side of him to pick something up and didn't say excuse me! he belittled me infront of customers, made my experience horrendous and i will not shop here again!
