February 2024 by Una Steine
Used to be the best chemist around when Austin and the ladies ran it next door but since it moved into the doctors and got the younger people running it it?s really become poor. Longer waiting times for your medication, lost prescriptions, other people?s medications mixed in with yours and waiting for a delivery can take 3-4 weeks!!Not good enough Dents. What?s happened??
September 2023 by Hotmess Black
I thought the chemist being inside the waiting area of the surgery would mean staff were going to take alternative dinner hours.. But no. Still closed for a full hour everyday! I'm sorry but it's the only thing that let's it down for me.Staff have always been friendly and accommodating but not being able to pick up at lunch time is ridiculous for other workers. That have no alternative, Especially when you desperately need to pick up a new prescription just written. This is the only thing I think should change. The hours on their Google search results don't state a dinner hour closure either.
September 2023 by Kim Roe
Absolutely diabolical place some of the staff are very rude and you have a fight to get the medication you need honestly if I could give it no stars I would. If you would like a fast service with polite and friendly staff I would go to peak pharmacy on littlemoor least u get the medication you need quicker and u get a smile from the staff. They also go out there way to help you as much as possible at peak pharmacy. Dents is horrendous service morbid staff that carnt be polite or friendly and they probably don't have the medication you need anyway. My advice is avoid Dents Chemist as much as possible on Windermere Road Doctors Surgery.
July 2023 by Graeme Gilmore
I can?t see how this pharmacy could be more efficient or more friendly. The staff are all brilliant and incredibly helpful.
May 2023 by Alan Taylor
No comment
February 2023 by Sue Fedun
Sadly had to stop driving before Christmas, so,have to rely on other ways of transport to get to pharmacy. Just decided to move pharmacies for convenience. Will miss friendly efficient staff,deffo best chemist in Chesterfield!!
December 2022 by Sean Huxley
New shop layout terrible. Changed Pharmacy.
August 2022 by Roger Marriott
Best chemist in Newbold staff fantastic.but could do with a text message to say your medicine is ready as other chemist are doing it but still a great chemist.
June 2022 by Sarah Woodhouse
Lovely staff always helpful and will take there time to answer any concerns you have
March 2022 by Angela Mellors
BRILLIANT FAST SERVICE
January 2022 by Natalie Oldknow
Always friendly and helpful staff. Queues can be massive though now it's inside the doctors and 2 in at a time but not their fault.
July 2021 by Ian Mangham
Excellent chemist
May 2021 by richard hague
Excellent chemist with lovely staff who go above and beyond to help you, any issues you may have with regards to your medication the staff are always more than happy to help you out as well as answer any of your questions, the pharmacists Austin has always been extremely helpful when it comes to getting me certain brands of medication due to my body have bad reactions to certain brands, can't praise the staff and store enough for all their hard work and customer service they provide, personally I have always had 10 out of 10 customer satisfaction every time I have visited the store.
March 2021 by Dale Chaplin
For months it's been protocol for people to que up outside and today I decided to go walk my dog to get my mental health medication. On arriving I discovered they have moved building to within the doctor's surgery. Obviously I cannot go in with my dog and there is nowhere suitable to tie him up so I thought I would call the surgery and ask them if they could possibly bring it 10 yards to the door. The lady who answered was immediately rude and stated that they can't as they are too busy, I tried to explain that I had walked over a mile and that the medication was very important for my immediate mental health. All I got was a "it's not my problem" attitude and information that they had moved almost a month ago before hanging up on me! If they had perhaps considered that people would still believe they couldn't go inside and had to wait outdoors for prescriptions then a sensible move would have been to inform people with a sign or even face to face communication in the run in to the move. (Ideally just over a month beforehand as most people collect their medication monthly).It would have been just the same circumstance with masks. Not needed before when waiting outside, now needed as they have moved indoors but have failed to correctly inform people. That was an oversight on behalf of the pharmacy, not the customers. That doesn't warrant rude behaviour, no manners whatsoever and having the nerve to hang up on someone as they are attempting to explain the importance of receiving anti psychotic medication today. That was by far the worst experience I have ever had with a pharmacy. I finally got my medication brought out to me, almost thrown at me before a further dose of rudeness. Awful experience.
March 2021 by heidimadamboo88
All of the staff are so friendly and helpful. They always go out of their way to ensure you get the best service. They are doing such a great job in the current hard times to prevent delays
