March 2024 by James Heath
5 year old daughter has a lung infection she needed 2 weeks worth of antibiotics they gave us the first weeks no problem then went to pick up the second lot and not got it in and didn't no when they will have it in so god knows what we're going to do now . They were no help at all terrible customers service I for one will never use again
February 2024 by Sallyyates Yates
Don't know why the NHS keep telling us to see a pharmacists before GP or A&e for minor complaints when you can't get past the bad attitude of counter assistant for them to even take a look at you. Very poor customer service.Definately not in the right job. Lady with blonde shoulder length hair in white uniform. Very poor.Following this review given yesterday my eye was just getting worse so travelled to killermarsh to my nearest chemist open other than tesco as it a Sunday and the pharmacist and assistant was brilliant ,gave me antbiotic drops as my eye was infected. I have had 2 lots of drops and already feeling a little relief in my eye, so thank you Killermarsh Pharmacy for taking time to actually diagnose my problem.
February 2024 by Josh Shires
Really friendly staff. Bit of a queue but what pharmacy doesn?t.
January 2024 by Melissa Gilbert
Customer service here is non existent. Every time I've needed this pharmacy I have stood at the counter, been ignored for a good 5 minutes, and then served in a rush with no manners. Not even a "I'll be with you in a second" to acknowledge they have seen you and aren't ignoring you. I worked in pharmacy for 12 years, I understand completely the pressures of the industry, but this is just not acceptable and should be the first thing they learn about working with the public. Tesco should be embarrassed to have such staff.
November 2023 by Sheila Dunn
Steer clear of this pharmacyNever met such rude staff in my life so a couple of staff I encountered today I will be putting a complaint into head office about themMedication not ready after nearly 2 week because apparantly I was late collecting itSo it was put back on the shelfSo I will never use that pharmacy again it needs to be closed down after reading other reviewsNever seen staff as rude in my life and they are argumentative and basically call you a liarThen they walk back round the counter and it's plain to see they are talking about youThey should close this pharmacy in my opinion none of them there deserve a jobIf I employed them I would sack them allWhen I asked an assistant who do I complain to she smirked and said meDon't worry I am going higher
October 2023 by Sue Clark
I rang the Tesco Pharmacy because my normal pharmacy was shut as it was a Saturday. I spoke to the pharmacist, who was so lovely, reassuring and gave me good advice. I was glad to speak to a pharmacist and didn?t feel that I then needed to ring 111 because she answered my query fully. Thank you
October 2023 by Robin Bryan
Need staff to be more customer friendly and not so rude to people,and your staff need to be more sympathetic to people's situations and also try to call and all I could hear was laughing and got hung up on and didn't get any information I needed
October 2023 by Mira Hope
Great staff good advice from pharmacist there are long ques but handy opening hours and locality
October 2023 by Lisa Marie Oldfield
Queue is always massive once served still takes ages, most of the time not even ready
September 2023 by Sue Fedun
Rang to see if they had drugs I needed, they did, they saved them for me, I picked them up same day. Friendly helpful staff!
August 2023 by susan revill
Usually have had good help and advice from Tesco pharmacist,but there is one pharmacist who isn't particularly helpful and a little obnoxious and uninterested,shs was on a Saturday night ,just matter of factly told me - we don't have the antibiotics in stock we don't get another delivery until Tuesday ,sorry and gave me the prescription token - tokens are not a prescription,cannot be used in another pharmacy ,I had to ring 111 and ask a Dr to re-issue the script and try and find a chemist open who did stock this antibiotic,an impossible job on a Saturday night ,thankfully the Dr was very kind and understood my predicament and helped me -without her help- my husband could easily have developed sepsis , sometimes these unsympathetic pharmacists could just try being kind and realise one day they might be in the same position with a husband who's post operative surgery only 5 days - and try and help
August 2023 by Andy Bruce
Tesco pharmacy at the Chesterfield store is the worst company in the world.The staff are rude lazy argumentative calls people liars even though they are liaring saying they have dispense the right amount when they haven'tWhen prescription are sent to them at the beginning of the week they liar and blame the doctors saying they never received them as they know the doctors are shut.I find this place unfit for purpose and it needs shutting down or a complete new set of staff employed in this site.I have only give it one star as I couldn't give zero stars.
June 2023 by Mr Toast
Waited 25 mine in a que because there was 1 member of staff on (felt sorry for her!) And was told the medication I ordered on the 18th June would not be ready untill the 28th. Won't be using again will go back to pharmacy 2 u that delivers straight to my door ON TIME.
June 2023 by Ann McNaughton
Staff are rude. They look at you like dirt and aren?t discreet when they are talking about you to their colleagues. They keep you waiting and they don?t have tablets in stock and look annoyed when you need the prescription back to get from some where else. It?s not like I didn?t order them 5 days ago and you didn?t think to inform me before now. Avoid if possible. I intend to find some where that wants my business
May 2023 by Sarah & Steve Weston
Poor excuse for a pharmacy. Staff not helpful at all. One star is too much for them.