Found what I wanted cheaper earlier. Nice staff though.
January 2022
I went in to ask to see what a perfume smelt like, they sprayed loads on a piece of paper until it was dripping off, I asked them if I could have a little on my wrist as perfumes react differently on skin as they do to paper, and I got a snotty reply telling me wipe the paper on my wrist, will not be stepping foot in there... read full comment
July 2021
Good product knowledge by the member of staffExcellent customer service
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.