December 2023 by James Thorpe
Went to park farm boots to pick up a pre ordered prescription and told we a shutting from 1pm til 2pm today no mention on the website I travelled from the other side of town and got there at 12.55pm and a woman at the door said we are closing for dinner 1 till 2 i incurred taxi costs and time lost the person was so rude and blocked the doorway so no one could walk past her.
June 2023 by Shirley Hughes
Staff rude and unhelpful if I could have given them 0 stars I would
May 2023 by Christophe Allez
Called to ask for help getting some medication as I left it at the hospital and was in need of it today. The lady on the phone was really helpful and sorted me out a small supply to tide me over. When I picked it up, another lady very rudely said "in future you need to order it a week in advance"I wouldn't choose to come up to boots with dressings on my Face recovering from surgery if I didn't have to. I'd already explained the situation. I do not appreciate being chastised for trying to get the medicine I need
May 2023 by Elizabeth Green
Wouldn't even give 1 star. Staff are so rude and unhelpful. Can't even be bothered to look or help watsovever. My mum left this store feeling upset by how she was treated today. Will be reporting to head office. The rudeness of one particular staff member was absolutely disgusting.
April 2023 by luke clough
Polite staff and very clean
April 2023 by I S
Good pharmacy but sometimes it?s busy
December 2022 by Nigel Parkin
The staff are very curt feel like they can't be bothered especially the younger ones, they need to learn some manners
July 2022 by Adam
Pot luck whether it?s open or not
July 2022 by Paul Wheaton
Good choice of stuff
June 2022 by Kathy Kemp
Boots Allestree very helpfully go to the trouble of sending you a text alert when your prescription is ready, but fail to do the very simple, sensible and courteous thing of adding to the message that you cannot collect between the pharmacists 1- 2.15 lunch break. Yes it says it at the store, but what good is this when you've already made the effort to get there? I only have a 10 minute drive, but what about those that have made a longer - or harder journey if they're elderly...? Not only would this act of basic common sense prevent wasted time and frustration for customers but it would protect staff from being on the other end of that frustration. Now I'm aware of this oversight I can avoid that time, but good luck to those that don't know. Come on Boots at Allestree, it's not rocket science.
April 2022 by Chris Clayton
So, I know you don't exactly expect a party atmosphere at Allestree Boots but the Pharmacy Staff do look like they need some of the medications they dispense to liven them up a bit. I was disappointed when told by the doctor a prescription was there to collect only to be told as a matter of fact by someone looking like they took their job for granted and customers were a nuisance, to return in another two whole days to give them time to put the small box in a paper bag. The Pharmacists here are clever people but unhappy people and cannot shop at Aldi as the Aldi till staff won't let them take 2 days to pack their shopping bags. Boots Allestree should merge with the co op travel and offer short term Holiday breaks to make the wait not seem so bad and maybe treat the staff to a break too so they don't then leave customers feeling like maybe taking their medication all at once and book in at the coop funeral parlour round the corner.
March 2022 by Bestfriend John
Great little boots, but no meal deal section :(
January 2022 by James Pope
Doctors put prescription through on Monday Boots say only got yesterday so won't be ready till Friday ran out of my medication this morning. This isn't the 1st time it's happened and I've also heard the staff say they'd not actually printed off Monday's prescriptions till the Tuesday. I would give zero stars but don't have the option to do that.
July 2021 by Janet Jones
Nice shop nice staff very helpful
July 2021 by Sandra Russell
It's really good store
