October 2021 by Steve Fitzsimmons
Good news - they sell E5 petrol. Well done! :-)\\nIt's worth noting that they're not open 24 hours, despite what their website states. It was certainly closed at 0530 this morning.
June 2021 by Tommy H.
Not open 24h, misleading opening hours, there is a station nearby which is open.
May 2021 by Stuart Hall
Sadly VCS the parking controller appointed by BP/Harvest Energy don?t seem to be able to distinguish between offenders and legitimate customers. Even sadder East Midlands Airport and BP don?t seem to be able to control it. signs like 'NO STOPPING ! at a public petrol station! are so confusing.\\nThe ?British Parking Assoc.? Code of Practice, for obvious reasons does not allow targets/Incentive for enforcers at all. It?s worth noting that VCS are no longer members of the elite ?BPA?, but to comply with Gov regulations and the ?Accredited Trade Assoc.? and hence qualify for the AOS (Approved Operator Scheme) status, which in turn allows them access to the DVLA data base for collecting keeper names and addresses. So they joined the IPC, (Independent Parking Community). Guess what?.IPC operate a favourable ?Code of Practice? that VCS pledge to honour and at the same time benefit in several ways. A couple of examples?..The IPC allow Private Parking Companies to operate a bonus scheme, and do not discourage incentive payments for their enforcers for issuing more PCNs. Anyone wonder why they ticket everyone, their dog and even Airport staff ?\\nBPA CODE OF PRACTICE Effective from 2 January 2018,\\n9.4 The practice of offering financial incentives relating to the quantity of parking charge notices in new and existing employee contracts is prohibited.\\n9.5 You must not use predatory or misleading tactics to lure drivers into incurring parking charges. Such instances will be viewed as a serious and sanctionable instance of non-compliance and may go to the Professional Conduct Panel.
May 2021 by Ted Truscott
Dangerous for the risk of fines. Should be illegal
May 2021 by Nathanael Young
A terrible place That fines anyone for any reason do not use this petrol station
October 2020 by Gary Davies
Great staff very friendly good selection of food. And no fine yipee ??
October 2020 by Stephen M
Avoid at all costs. Got a £100 fine for filling up the car. I will no longer be shopping at BP.\\n\\nThe company dishing out the fines rejects all appeals out of hand and makes it as hard as possible to appeal. Their portal does not allow for direct contact negating any thread of the conversation.\\n\\nIf you dare to use the independent body to appeal, your fine will increase from £60 to £100, every tactic possible to prevent appeals.\\n\\nThey use all nasty tactics available to them, including threats of debt collection in their very first response to bully people into paying. Nothing you say will make a difference.\\n\\nTo state what should be the blindingly obvious BP. These are your customers and they spend way more than the pittance this company pays you.\\n\\nIf you doubt the reviews simply google the local news articles, people are winning their appeals so stick with it.\\n\\nWay to disgruntle loyal customers BP with your honey pot trap, a car park disguised as a petrol station forecourt. Make sure you read all of the small print before you enter any BP garage.\\n\\nBoycott BP!
October 2020 by Tomasz Bzymek
Literally that's the worst petrol station on the planet! They hunt drivers to fine them with tickets! Don't use them as you'll be fined! It's a joke! It's a cash machine on unaware drivers!
July 2018 by Alex
Shouty, rude woman on tannoy
May 2018 by Laurentiu Giuglea
Poor customer service, they refuse to scan your nectar card
April 2018 by craftboy 7
Customer service is a joke !!! My kids in car was noisy and my daughter took a seat belt off so I stopped my car and tried to resolve this problem with her.... Then suddenly blond hair women came and screaming to me that I will be fined. She was very ordinary and screaming a lot. My kids then cried much more than before!!!!!!!!!!!!!! I will put an official complaint for the head office as it was really not helpful and put me on the stress!!!!!!
April 2018 by Iza P
Disgusting customer service!!!
March 2018 by Malwina Bartosiak
Following complaint about abusive and threatening management at their garage all I received is further derogatory behavior from their area manager who tried to cover up non existing levels of customer service and disgusting behaviour trying to turn blame around on to me. Remember it's customers who pay your wages.
