August 2023 by Peter Tolley
Great customer service. Good selection of mens suits to fit all sizes and able to get them adjusted for the perfect fit. Staff very helpful and friendly.
August 2023 by Beth Johnson
Fantastic experience at Brigdens for our wedding suit hire.Really great quality suits, reasonable prices and fantastic customer service. Thank you!
August 2023 by bethany smithard
Fantastic experience at Brigdens for our wedding suit hire.Really great quality suits, reasonable prices and fantastic customer service. Thank you!
May 2023 by Richard Burke
I went to buy a suit for my nieces wedding, the staff were so welcoming. I spoke with Lee and told him exactly what I wanted. He was very knowledgeable and straight talking, said what looked good and what not so good. No bull, which was really helpful. The suit is perfect (grey 3 piece tweed) can?t wait to wear it. Thank you all at Bridgens!!
April 2023 by Jan Rosovic
I have just a bought a suit for graduation/work. The suit was great and staff helped me to fully adjust it to my measures. Harry B. was most helpful and took wonderful care of me. The rest of the staff was also pleasent, knowledgeable and professional.
December 2022 by Sundeep Nijjar
Got some Hugo Boss footwear not worn them much. Got loose from the bottom. Spent over 300 pounds on these footwear very poorly made.
December 2022 by Sally Ruffles
Fantastic customer service and super quick delivery. Very pleased with the service from Rowan and loved the boots. Thank you very much
October 2022 by Molly Georgia
I have worked with Paul and his team at the Brigdens Derby store on many of my photoshoots. They have an incredible range of suits and accessories there, making it very hard to choose just one. Paul and his team are super friendly and the service there is always amazing! :)
October 2022 by Sarah Suggitt
Great personal service! Love quality clothing. Only down side for me was all the stairs up to the suits dept.
October 2022 by Lily Frazer
1st October 2022 Wedding Outstanding service! Warm and helpful staff! We bought a gorgeous green tweed suit for my husband for our wedding and hired four other tweed suits for our groomsman and one child?s tweed suit for my nephew! Everyone of the guests said how wonderful they all looked and how well the suits fitted even despite them being hired. My husbands suit especially got a lot of praise. We bought his and had it tailored through the Bridgens. This was an incredibly easy process because the staff were so helpful and accommodating. It really took the stress away from the situation and just made it fun. Thank you so much Bridgens team!
October 2022 by Kyle Hooley
If I could rate it a 0 I would do, at the start 2 suits out of 6 fitted. Rushing around few days before my wedding day trying to get shirts, trousers to fit. Had to buy and wear my own shirt to the wedding as there wasn't any that fit properly, leaving me to leave the cuff links i had bought especially for the day behind and not being able to use them.Best man's trousers didn't have the hook for the eye on the trousers. My groomsman trousers didn't fit proper meaning he had to wear different ones on the day. Also his bow tie had snapped on the morning so we had to get another one sorted elsewhere. The shoes that I bought from brigdens fell apart leaving me without a heel when i was getting married.I will certainly not be using these again for suits as I thought it was completely unprofessional as they measured everything in the first place! On the day of my wedding I wasn't looking forward to wearing the suit because of all the stress I went through trying to get things to fit and feeling uncomfortable.The only positive I have is that Lee and Megan done everything that could to help me out and tried to keep me stress free. Also their customer service was sublime and couldn't of asked for more from the pair of them.Also a gentleman (not sure of his name) who worked there when my mum took the suits back was extremely rude towards her when she tried to complain about the stress and hassle we had to go through, kept repeating "but did you get 6 suits that fit on the day" he didnt seem interested that majority of the order never fitted or even listening to our concerns. Shocking customer service on their behalf.
September 2022 by Simon Bailey
So, I first dealt with Dean back in 2020, who assisted me in organising a suit for my wedding in 2021. After giving Dean some ideas, colours choices & designs that I liked, I chose one of the Brigdens suits.We also chose to go for a similar suit, the ?Shrewsbury? which Dean suggested within the hire wear department. Lee the Wedding Department Manager, dealt with my best-man & groomsmen.Unfortunately due to covid, we had to delay our full wedding reception until June 2022, in which we pushed back hiring the suit until then, Lee was more than happy to support us with this.We did however get married in 2021, wearing my suit (as seen in the pictures) which I also wore again for our wedding reception this year, & its still going strong.Now to comment on some parts of our experience that have been bad!On the run up to our wedding in 2021, I had my shirt tailored, on receiving it I found it to have numerous stains, like it had been worn for a long time, which appeared to be from sweat. I only wore the shirt twice once during alterations/pinning and second when trying on Saturday. Also the shirt was tailored terribly, leaving long flaps of shirt to make it smaller. I thought this would of been dealt with, but when meeting with Paul Dharam within the store, he suggested that I had made the stains, & made me feel it was my fault.My second bad experience was shortly before our wedding reception this year, one of my groomsmen received completely the wrong sized trousers, & due to the time scale they managed to get more trousers days before the day. Once back home I looked at the size, & some how I was given exactly the same size. This caused the groomsmen to swap & change the trousers creating unnecessary stress on our day!As you can see, a mixed review of both goods & bad points, but unfortunately the bad outweigh the good hence the rating I have given!
July 2022 by Simon Paul
Completely Blanked. customer service non existent if you don?t look the part. Walked in said hello member of staff pulled a snooty look at me and picked up the phone. Won?t be buying my new suit from here?. They don?t want my custom I won?t browse or buy here. Thanks
June 2022 by Rebekah Wright
Visited today to buy a new suit for a wedding I?m attending. I was greeted as we entered and offered help straight away. I received great service from Jen who measured me up and showed me some suits to choose from. I chose a grey Hugo Boss suit which she made some alterations for me. Amazing service throughout.
June 2022 by David Sidery
Excellent quality clothes, very reasonable prices and unbelievably good customer service. I have been a customer of Brigdens for over twenty years and highly recommend both their Derby and Bakewell branches.
