9:30AM - 6PM
SU 263 Level 2 South Mall Intu Centre“Really helpful staff. Massive improvement on existing Chord cables, replaced all Interconnects and speaker cable with Black Rhodium throughout my system: Atc, Wyred4sound and Spendor.”
9AM - 6PM
4“I had a long standing issue with a Electric scooter brought for my son for Xmas 2022 which was sparking from the charging point. After being fobbed off by a member of staff I called and spoke to Matt who was the duty manager he immediately resolved the problem issued us a gift card and also gave my son a small gift for the inconvenience. Well done Matt great customer service.”
9 AM - 6 PM
North Mall“I booked a half hour lesson for help with sorting out storage and updating the software on my old MacBook. The staff in the store were brilliant and sorted everything out, and were very patient with the time consuming backup required - can't recommend highly enough for help and support.”
8:30AM - 7PM
Derby Intu Shopping Centre“We came into today for our antigen test and we like to say how helpful and friendly the 2 staff were\\nWe had a problem with our booking and the chap, did not get his name, sorted it all out. He even helped me with emailing results to myself. Great service”
9 AM - 7 PM
Shopping Centre“Have bought a few laptops online but all had faults and had to return in-store. The staff are always so lovely and helpful. Wouldnt hesitate to use CEX again because of the impeccable service.”
9AM - 7PM
Derbion Shopping Centre“I loved the customer service! The staff is really nice and friendly.They not only attended to us with all the different queries we had, they gave in detailed information about what we wanted.. So yeah it was overall a good experience.”
“Customer service is always amazing at all the Halfords stores so you all deserve a shout out well done.Thank you for always listening and trying your hardest to help and give honest advice from my windscreen wipers, bulbs and yesterday at this store the guys helped me with a flat tyre i was on my own and really would have been in a mess if you had not helped.As a woman i really appreciate knowing that i can always get help and advice from you guys.keep up the good work.Thank you for your kindness.Philippa”
10AM - 6PM
Unit A“Bought a smart TV paid for setup was only given 10mins on how to use it , there was no instruction book with tv, one week later still trying to work tv properly, maybe it's my age I'm 78yrs old, could have done with more tuition and an instruction book.”
10AM - 6PM
Kingsway Retail Park“We had a issue with a Dyson v8 took it back to currys at Kingsway mickleover derby , and the team manager Amanda was very understanding and put the issue right very professional ,well done we will certenally carry on shopping there well, susan read.”
9:30AM - 5PM
16 Crown Walk
“Always helpful \\u0026 knowledgeable staff . Never pressured into buying by staff .\\nPleasant relaxed atmosphere.\\nJust one gripe - lift was broken on the day I went . A problem for me as store is one two floors and I don't do stairs very well .”