February 2024 by anna knowles
Has a good selection of different food but if you a bigger range go to the warehouse too staff are great here too
January 2024 by Constantin Curelar
Good ff products and at extra prices, even £1.
December 2023 by Nigel Margett
I see Christine still hasn?t changed then, horrible disgusting person ??
December 2023 by Oldmister Rylochann
Came in store today middle aged lady with grey hair was rude to customers. Picked up the next customers thing and threw it across the rubber conveyer belt in a scowling and aggressive manner two customers behind me were shaking their heads and an looked intimidated..I challenged her on her behaviour and she just started shouting and being verbally aggressive. So I walked away. I rang spoke to a member of staff that seemed disinterested and said that it would be best if i found somewhere else to shop...I said right so your saying that if I don't like to be intimidated and abused when I'm shopping I need to shop elsewhere...? I hung up and will be contacting the manager later to discuss. This is disgusting and looking back through some of the comments on here it's just not right...I will be referring him to the review section and suggesting he reads it....
October 2023 by adam glazebrook
Easy to navigate round, stuff easy to see. Simple
October 2023 by Darren Finch
Visited the store recently (September 29th), as I do several times a month, and was met with the worst customer service ever. A grey haired woman in her 50's serving on the main till ripped into me because I took a carrier bag from the end of the counter rather than from underneath it. This appears to be a cardinal sin at this shop. For the next few minutes, whilst I used the self service till, I was subjected to a ritual slating from her with her criticising my "attitude" to other customers. Even when I left the shop she continued shouting at me. Over a carrier bag. When I complained about my experience Iceland's idea of an apology is "It won't happen again" and they want to offer me a £5 voucher. That's how this business treats it's customers, with contempt. Short of a written apology from the staff assistant concerned Iceland will never have my custom again.
October 2023 by Nikhil Chandran Pillai
Small store, but nice items to buy.
September 2023 by Asuni Jayawardena
I go to this place at least 2 times a week but the customer service is rubbish by the lady with short hair at the till. She looks like the manager in the store but she needs some serious training in customer service. Have seen her chatting leisurely with some people while billing their stuff very slowly and when she sees others queuing up she gets mad/ talks rudely/ frowns at people and one day she threw the "next customer" ??thing in anger and had to say sorry to the one behind me in the queue. All other staff are friendly and nice but she ruins it all?
August 2023 by Khaoula Mazari
In a good place, nice but has good ice-cream options, I wish they had more vegetable and cheese options there
August 2023 by Mykul ?r0ughdiam0nd? Staats
The two senior Staff who manage front of house are particularly professional.You need to understand the packing system if desiring delivery ( in store)Probably the best & most reliable store in Derby!
August 2023 by Vincent Arthur
Went In Tuesday ask about delivery on the day obviously no chance, manager never gave the option of another day, great marketing
July 2023 by Lee Laird
I used to love going in here but there's a woman in there with gray hair very rude doesn't speak to people properly if you don't like your job don't work there and never seen a woman who so rude
June 2023 by Dave Proudfoot
An excellent store with a huge range of fresh, ambient and frozen food.
May 2023 by hassan shiham
Use to frozen food so cheap. But nowadays I feel expensive then super market.
April 2023 by Harrison
Pretty decent store has everything I need wish it was laid out better though
