January 2024 by Daniel Marr
One of those places the customer is the least important person in the place. One person on the til, if you're lucky. 6 or 7 others roaming about. Its supposed to be fast food but not here it ain't.
January 2024 by Hoggbutty
Ordered on uber eats, a 8 pc dipping boneless feast and waited 1 hour for it to arrive with 2 different drivers and it came like warm at best if not cold and the driver had said it was ready ages ago but they hadn't handed it to him. Prior to me receiving it I had called 3-4 times to check the status and I got no answer. Pretty poor.(Edit)-just checked reciept, it was due at 13:11 and I recieved it roughly about 14:28Order no c1c81 on 1st January 2024
December 2023 by Carmine Marcone
Popped here after a drive from Essex..got served immediately by a member of staff (Lymar)..the food was hot..crispy coating..and very tasty...the restaurant was very clean.. background music not too loud..will definitely come back if in the area..as you can see we thoroughly enjoyed
December 2023 by SuperKellyG1
Just ordered over £60 worth of food and my part of the order is wrong?wrong box meal sent, no extra piece of chicken and wrong drink. Not recommended at
December 2023 by Jacob gibbons
Order wrong window staff rude and lazy. 3 drinks no cup holder, whole fillet missing from burger meal. Medium fries in a large meal. Almost threw bag at me with the word " here". Never
December 2023 by Lord Sparkles
Great courteous staffFeel welcomedFood is as expectedNothing
December 2023 by Edward Hodgkiss
3rd time I've been here and 3 times theve got my take away order wrong the some of the staff are rude and ignorant.
December 2023 by Lisa Longden
Food was barely warm . Only the gravy was hot. Freezing weather outside and not much warmer inside. Didn't feel very welcoming.
October 2023 by A A
I'm gutted that KFC has gone so badly downhill. Orders never arrive 100% correct and what is going on with the taste? Everything seems either really bland, or burnt, or swimming in oil. That's it for me. No more KFC in Derby. At least not until they've given the whole place a good shake up. Thanks, but no thanks.
October 2023 by Jamie Chamberlain
I went through the drive thru last night after work (around 8:40pm), I waited at the speaker to take my order for nearly 10 minutes before my order was taken, then drove round to the window, was told my wings would take 6 minutes or I could have a mini fillet instead, which was fine, I said I?d take the mini fillet, I then sat there for over 20 minutes for my food! I asked what was going on for a guy to then appear with a bag of food, ?here?s your food? and then walk off? I got home and my order was WRONG? I ordered a fillet tower box meal and got a burnt fillet burger. The worst KFC I?ve ever visited!
October 2023 by Macdonald Mahaso
The tall Male serving at the till tonight was very rude, disrespectful and lacking hygiene. He literally threw my order on the table and it almost fell on the floor. He did the same for the customer who came before me. It was intentional and he totally lacked remorse.He is tarnishing the face of KFC and his behaviour was racially motivated!! Please do something.
October 2023 by Ashleigh Johnston
We pulled into the drive thru in Pride Park and as we were looking at the menu a massive rat just walked across and sat in the middle of the drive thru then went under the fence where the bins are. Then the guy came on the speaker and said 'what can I get you'. We said sorry one second just deciding, and he let out the biggest dramatic sigh we've ever heard that we burst out laughing. We just drove straight out- between rats and attitude no thank you.
October 2023 by Alyce Phiri
The tall lad working today 18/09/23 on shift around 2000hours has to be the most racist guy and does not deserve to be at the front and serving food.He threw our food 1st and when it came to the drink his hands were all over the lid and the drink was dripping all over his hands we had to chuck the it.He did it to the couple(black)before us and they were shocked aswell..Management you need to reprimand him please.
September 2023 by Josh Bowman
I ate in the restaurant last weekend, the service and food was good however, when I went to use the toilet, it was very smelly and looked like it needed a clean, there wasn't hand soap in the dispenser either so I just used hand sanitizer that I had in my vehicle.Unfortunately I won't be in a rush to return to this KFC restaurant but never say never...I just hope you can fix these little errors for your future customers ?Parking: Plenty of parking, it is free for a set amount of time.
August 2023 by Steven Preston
This is the worst kfc we have been in £16 for absolute rubbish.Diner was enpty but still took 20mins to arrive at the checkout, even tho we choose table service.Food was cold and seemed like it was made 2 hrs ago and warmed up.The Manager of this diner needs talking too.
