Appalling service rude and unhelpful staff. Went to withdraw some money from the cash machine. The machine wouldn’t let me insert my card I then went to ask one of the ladies on the customer stand near the door if I could go up to the counter already being aware unless your getting more then £500 out you can’t go to... read full comment
November 2023
Alex lynam provided me with the best customer service I've had from any bank ever.We had a few obstacles to overcome in setting me up as a Lloyds Banking customer, he had an excellent proactive 'can do' attitude and solved all the problems/hurdles.He gave me his contact details and stayed in touch during the whole process.Lloyds... read full comment
October 2023
Yesterday, I went into the Derby branch as I required 100 pounds in small notes so that I could give my grandchildren a treat. While I was standing in the que to see the cashier, a person from the bank came up to me and asked what I wanted. I explained, and he then said I couldn't go to the cashier as Lloyd's have a new... read full comment
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