March 2024 by Emma Allsop
Bra size/ measure service. Brilliant staff especially Tracey her name I think? She book me in on the same day, I haven't got a clue with bras she explained what was best for me and now am 2 size up (a to c now) I feel confident now and know what bras to buy now. I got to excited I shouted it out in the changing rooms ?????? and made the other staff members laugh. But thank you for your patience with me and explain. See you in 6 months time.
March 2024 by The Traveler
Exceptionally good selection of food items.Good brownies, cinnamon rolls, croissants.Love their inhouse digestive biscuits that goes for 0.95 £ that at par with the higher priced Mcvities Digestive.They have a good selection of premium king cherries (slightly expensive) , a variety of decent quality cheese that's priced reasonably, very good flap jacks, a good selection of yummy tasting fruit yoghurts.My son loves their brownies.Located inside the Derbion mall just outside Costa Coffee.
February 2024 by rajadurai geeva
Manager Alison very rude and racistNot respectful for customer
February 2024 by Mark Annable
Staff directing customers to self scan terminals.What a crock of poo.Staff the tills or stick your business
January 2024 by David Walker
Can't beat m&s
January 2024 by John Plant
Visited today to exchange some gift items (Male Autograph items). It was going to be complex but the transactions were dealt with in a very friendly and efficient manner despite it requiring several steps to the transaction. Well done and thanks
December 2023 by Jacqueline Beech
Please Marks Spencer?s could you please have some seating as an 70 + and my husband finds it difficult to walk too far after back operation , don?t want to use wheelchair . We love M& S products .
December 2023 by Edward Fox
Very disappointed to see staff in cafe on tills then handling confectionery without washing hands or wearing gloves not good enough
November 2023 by Julie Gillett
Going on my visit on Sunday.The store assistant couldn't have been more helpful nothing was to much trouble..
November 2023 by Richard Bates
Best shop.but.expensive at times.It's quality you pay for.
November 2023 by Andy King
Queued for ages at the cafe counter only to be told there were no breakfasts available. No signs had been put up so very disappointed. 1 star.
November 2023 by Lady Cecilia Siekierska
Good shop,very helpful. Looked after me when I took a funny turn suddenly
October 2023 by Tayyaba Iqbal
I?m extremely disappointed with my visit to marks and Spencer?s today my fiancé was racially profiled by marks and Spencer?s security and the security guard was extremely unprofessional and lacked basic training. The security guard was threatening and refused to identify himself his name or company and even threaten to take legal action against myself despite not breaking any laws.At this point the security guard behaviour is making me feel agitated and unsafe so I reported his behaviour to member of staff called Natalie who did her best to try and validate the unprofessional behaviour of the security guard, Natalie eventually apologised but kept counteracting by supporting the behaviour of the security guard. I asked for a high ranking member of staff, Mike the sales manager came down and basically again tried to defend the action of the security guard. I?m a regular shop at this store and many other marks and Spencer?s around the UK and I?ve never had this issue before it?s extremely disappointing that marks and Spencer?s don?t hire qualified security guards with the basic knowledge. Due to the complete disregard of security guards action I will be making a formal complaint with marks and Spencer?s and the security guard company. I?ve enclosed within this review a photo of the security guard and my receipt.
October 2023 by Olakunle Ogedengbe
A bit more quality for affordable extra quids.
September 2023 by A J
Today the cafe had no sourdough bread so all of the brunch menu unavailable. Finally decided on Eggs Benedict. Finally after 15 mins of waiting when I asked was told oh sorry there's a 20 min wait now.The girls on the coffee station didn't know this but they looked frazzled asked for a refund which I got but only for the Eggs . Poor service , cleared my own table didn't even offer a coffee as way of an apology