March 2024 by Shil Sharma
If you go to the Drive thru, check your food while your at the kiosk. I went there today ordered fillet fish meal, I drove of to Mackworth Car Park which is only 2 min drive. When I opened the fillet fish, it was over cooked and dry as a bone, seems like it was reheated many times. I just threw it away.
March 2024 by Marc C
Ordered Double Quarter Pounder and never seen such a flat looking burger. Nothing like picture but didn't expect it to. Had burger, cheese, gherkin slice and small amount of a red sauce. Bread was flat and slightly soggy underneath.The chips were inedible. All soggy, bent and twisted. Just a disgrace anyone thought that was acceptable to serve to the public.I don't feel like I could ever stomach another MacDonald's after this experience. ?
March 2024 by Adam Bromhead
Lots of staff doing very little.
March 2024 by Abbie Coleman
Clean and spacious and helpful staff quick
March 2024 by Joseph Proctor
Pretty much what you expect from a McDonald's fast food, Its bigger than most because of it location on the A38 it acts more like a motorway services only ever stopped here on journeys as its convenient place to grab drink or snack. The downside here is getting in and out of the carpark and finding entrance to the drive through without prior knowledge can be tricky.
March 2024 by william butler
never has mcFlurrys or milkshakes. very disappointed but the food is very
March 2024 by Richard Parnham
Pancakes and sauce. You'd think you'd get, well, pancakes and sauce. But no, when it comes up on the screen you get pancakes, sausage and sauce. Not so good when you're ordering for a vegetarian. So I asked them to do pancakes with sauce, no sausage, which they said they could but then didn't! Grrr!
March 2024 by Andrew Vickers
On the day McDonald's ordering went down, I was glad to see it working when we arrived. The screen asked if we were eating in, yep, take a table marker... There wasn't any so had to collect, the printer wasn't working and had to go to counter to get a receipt, then when standing for the order to be made our order disappeared from the making side and was 10 mins before it was ready. Not good. The burger and nuggets were good, well cooked but sadly the drinks were only half filled and didn't have ice in. Overall, not impressed and I don't think I'll be back to this one
March 2024 by Nowhere Near Berlin
Fries are never fresh and unsalted. Burgers are good though.Service is slow, though, whichever way you cut it.
March 2024 by Andy Mortimer
Like all the rest
March 2024 by ryan wheway
Standard order was correct and hot so all good guys on the window where polite
March 2024 by x G
Orders are always wrong, couple of staff members extremely
March 2024 by kayleigh vickers
went through the drive through ordered 2 big macs and a quarter pounder meal. got given the quarter pounder and 2 mc crispys upon asking about the big macs the server said they had no big mac boxes left and so they were in the mc crispy boxes. all in all they were not big macs they were mc crispys.
March 2024 by DG Pro
I was absolutely appalled by the behaviour of a member of staff in this facilityCarol cleaning/floor staffI approached the toilets which she was occupying cleaningI politely asked if my newly toilet trained 2 year old could quickly use the facility she was extremely abrupt and rudeStated WORD FOR WORD ? NO YOU CANT IVE JUST SPRAYED THE FLOOR SHE WILL HAVE TO WAIT 5 MINUTES?Fair enough she is busy and the toilets weren?t useable but at least point me in the direction of the alternative toilet and have some customer services mannersThey cost nothing and go a long way ??On the other hand the other younger girl was absolutely lovely nothing was too much trouble despite being belittled loud enough for the customers to hear by the said member of staffWho obviously doesn?t know how to correctly correspond with people ?
March 2024 by David mold
This is our local McDonald's several times I've gotten home and found dips etc missing also never has shakes for months and months
