February 2024 by Nabil Razzak
Booked my Umrah package with Mushtaq Travel. Fantastic service, very competitive. MT put my mind at ease. Highly recommended. 5 stars. Thank you.
February 2024 by Bibi123 B.
I am profoundly dismayed by my recent encounter with Mushtaq Travel. The situation escalated when they attempted to charge credit card fees, a practice I promptly flagged as illegal. Subsequently, my Umrah flights reservation was cancelled, and matters took a distressing turn when the Manager, making a No Caller ID call, threatened legal action against me. The handling of this situation has been highly unprofessional. Despite the manager acknowledging the mistake, there has been a lack of effective resolution, and my reservations were abruptly cancelled without prior notification. Such practices not only breach legal regulations but also tarnish the professionalism and integrity of Mushtaq Travel. As a customer, I anticipate fair and transparent dealings, and regrettably, this experience has fallen short of those expectations.
January 2024 by Muhammad Subbhani
Wonderful service and wonderful prices and wonderful after sale experience
December 2023 by Shahida Begum
Very good service helpful staff. Have booked from them before great people to book flight from. With great prices.
December 2023 by Ijaz Qureshi
Excellent serviceAmazing customer service7* are even less *Highly recommendCheapest in UK and 46kg weight allowance extra bonusJust Brilliant
May 2023 by Mallick Umer
Impeccable customer service, such polite and accomodating gentlemen running this Travel Agency. Unbeatable prices i dont bother with comparison sites anymore.
March 2023 by Steven Hardy
I feel its worth leaving a positive review for this travel agent. Its probably one of the only places in Derby which offers a 'fit to fly' PCR test. The team were very polite and helpful with arranging the appointment and upon arrival I was made to feel welcome and comfortable. A very professional team. I would certainly recommend this place if you require a travel PCR test certificate. Thank you, I would not hesitate to return in the future.
October 2022 by Mr Ali
one the best travel agents in my opinion nothing but excellent customer service very transparent
April 2022 by Mike Jackson
PCR done on time and they sent out result. Very efficient
January 2022 by Sajid Mahmood
Been using this travel company for 15 Years now, excellent communication and service provided.very helpful when plan changes rebooking is done very quick.
November 2021 by U Yousaf
One of the best travel agents I've ever used. The staff are great. Highly recommended.
August 2021 by Vince Grant
I have been using Mushataq Travels for over 7 years and have never in all that time found the need to use anyone else.They always provide upto date information and notify me if there have been any cancelations or change of travel times well before the airlines notify me. I would highly reccommend them based on thier good value ticket prices, level of professionalism and knowledge of the traveling field. They completley take away the stress that comes with last minute bookings and always find a way to get me home no matter whereever i find myself in the glode.Kind regards guys keep up the good work
August 2021 by jamil safeer
I have been using Mushtaq travels for many years and i would recommend everyone to use these guys if you are looking for the best service. I have never been let down as mushtaq travels are so good at what they do.
August 2021 by M Rajput
Outstanding support and cheapest travel offered by the staff. Sincere staff and economic to your pocket
April 2021 by Twitch Blade
The true caliber of a business is how it helps its customers when things go wrong example being when a holiday country goes into "red list" generally speaking 99% of UK business will deliver as required to its customers. So its all about customer service when things go wrong.When Qatar was red listed and our connecting flight to the UK was via Qatar Airways. I called to ask for help.. I was offered tickets via turkey for £4,700 and BA for £5,600 back to UK by MushtaqTravel. If I wanted to change the dates with Qatar Airways was also a charge for that as well.I thought their must be a better way, so I called Qatar airways direct and bypassed the travel agent. They in return did a free transfer of our tickets to BA direct to UK. 2 weeks later than our original return date at no extra charge.Moral of the experience.. stay away from this company they only want to make money at your expense when things are going wrong & you need help the most.Ps. I have the whatsapp conversation to prove this, so don't even bother responding with a justification please.
