January 2024 by gail johnson
Young children's clothing is brilliant. On trend ..
October 2023 by Ann Bull
Looking for a new winter coat, got just what I wanted and at a reasonable price ?
September 2023 by G
Nice selection of clothes with affordable prices. Was kept very clean and organized.
August 2023 by murat yuksel
Lovely place, cheap as well
August 2023 by Anthony Booth
Great outlet for both men's and women's clothes. Worth a visit.
August 2023 by Tara
While I like the clothes in here, the store was a little messy and customer service was sub-par.The que was only halfway around the stand-in part. However, it still took 10+ minutes to serve. The two ladies who were on the till were quite slow, then again, I don't think this was helped by the procedures they were using.One lady was taken up by an order/a querie, leaving only one on the till.When I reached the till, the lady seemed bored but asked all the usual questions. She did point out I could get 10% off if I scanned in an app and signed up (probably a reason the que took so long).When I asked for a receipt, she asked for my email. I replied that I only wanted a paper copy. She replied back to me that the store was stopping paper receipts in future. After stating I wasn't comfortable giving my email, she did print a receipt (which she said she could only do today.) I asked if this was a procedure all Newlook stores were enforcing. She replied, 'this store is doing that', not really answering the question and also being a tad rude.I felt like all they wanted was to boost the website and not the store/customer satisfaction. Won't be returning in future.
July 2023 by Rhys Adams
Took one of my wife?s online orders back and the really helpful girl guided me through on how to get the QR code to scan.
June 2023 by Cherry Greenaway
Excellent service from several staff members. They were interested and attentive. Many shops have no assistants on the floor, post covid. It really makes a difference when there's an assistant to ask for advice!
April 2023 by Natasha Fuller
Best service I've had in a long time. My server went out of her way to ensure I got what I needed. Cannot praise enough. Well done New Look Derby!
April 2023 by Emzies Cool Videos
If I ever want some new clothes or even accessories, New Look is the first place I look. They have a wide range of sizes and a nice selection of items, so I know that I am covered for every occasion. This particular store has a lovely layout and very friendly and helpful staff. They are always happy to help you with a smile, even if it's near closing time or busy.
February 2023 by Mary Anne
I have been today I love shopping here, I just wish you were faster on the tills, heating on full blast and people are standing in queues while you only have 2 people serving
February 2023 by Elena Valentina Maxim
Although nearly closing time a huge queue behind me, the lady who was at the till went and checked a product for me. It made me feel valued as a customer. It's always lovely to shop here!
January 2023 by Soul ja Gal
Lovely shop could do with more tills open as que got long.
December 2022 by Kerry Roe
Rachel and Amanda have made my day!I've been in and out of hospital for the last week and today's my birthday. I was anxious about going out on my own for some retail therapy but they were ever so kind and even gave me 25% off my new coat.Thank you so so much ladies ??
December 2022 by Elena Valentina Alexe
Although nearly closing time a huge queue behind me, the lady who was at the till went and checked a product for me. It made me feel valued as a customer. It's always lovely to shop here
