March 2024 by Kurt Smith
Great gym although some parts are deffo due a makeover. Happy for now though.
February 2024 by daniel summerfield
Member for over 14 years and left as Nuffield no longer care about loyal members. Quantity of people over quality is the way this place has gone. Facilities have been in decline for years and members are expected to just put up with it and now pay more for the privilege. Staff have always been helpful, but like most companies, they just want ever increasing numbers of people to join, whilst forgetting those who have been loyal. Spa facilities constantly smell of rotting Cabbage and cleaning is not a priority. They have done the least amount possible to "renovate" areas to keep costs down and you can tell.I have submitted a complaint to the management and did not receive a response. If someone from HR or Head office is reading this, please contact me. I would be more than happy to talk to you.Cheers
October 2023 by Eileen Bartholomew
I have been a member for nearly 20 years and this gym has gone downhill since Nuffield took over from Virgin. The spa pool is closed; many machines are out of order; the women?s changing rooms are cold and two temporary showers have been sitting there for months. TVs on many machines don?t work and the programmes are incorrect. ( example no BBC1) I like the Aqua classes and I have always found the staff friendly but this gym needs a lot of tlc.
October 2023 by Cameron Gulfraz
Nuffield are running the gym into the ground. I've been a member for a while and its gotten worse over time. Go somewhere cheaper or David Lloyd's.
September 2023 by Bailey Bradshaw
Really good machines,need to be charged though, and extremely nice staff
July 2023 by Brunosmith8
I went to the attend the gym for a recent sign up which was a friends and family promotion. The guy at desk was very warm and friendly, however the bloke by the name of Alex that initially came to do the deal with me to sign me up was very rude and abrupt with me which left me upset and visibly shaken as a suffer from really bad anxiety. I don't usually give bad reviews about any establishment but on this occasion I couldn't ignore my bad experience and I don't want anyone that comes to sign up to this gym to suffer I similar experience.
July 2023 by Scott Straughan
The staff are very friendly & helpful which makes for a really nice atmosphere. It's a real shame it's so run down, lots of machines do y work, the sauna & steam is out of order for 1-2 months & there are only 2 showers available in men's changing room. Seems everything is out of order at the moment, disappointing I now have to pay for 2 gym memberships as Nuffield health is no longer useable.
July 2023 by PuddingJim8
I went to the attend the gym for a recent sign up which was a friends and family promotion. The guy at desk was very warm and friendly, however the bloke by the name of Alex that initially came to do the deal with me to sign me up was very rude and abrupt with me which left me upset and visibly shaken as a suffer from really bad anxiety. I don't usually give bad reviews about any establishment but on this occasion I couldn't ignore my bad experience and I don't want anyone that comes to sign up to this gym to suffer I similar experience.
July 2023 by karen froy
I have started a joint pain programme,and cannot recommend it enough if you are lucky enough to join.Nathan's knowledge is exceptional.I have also taken a class today with Lou,she was lovely.?
June 2023 by Aiden Allen
The staff are excellent, very friendly and helpful. The gym itself is ok. Lots of broken equipment in the gym area and with the spa facilities. The location is great, very central. I received a discounted student membership and still couldn't justify the cost with all the broken equipment.
June 2023 by Robbie Jones
Tired looking gym with old and broken equipment and abandoned areas like the spa pool. Pool is good and gym floor is still useful, but it needs a good refurb.
April 2023 by Rosanna Bennett-Moncrieff
This gym is the best equipped I?ve visited for a long time. I was passing through Derby so came here for a workout. The cafe menu is far superior to my local Nuffield as is the decor and cleanliness. Now I want to move to Derby so this can be my local gym ?
April 2023 by Elliot George
Prices up, equipment regularly knackered and lack of investment.
April 2023 by Daniel Lewis
Good for Hyrox training. I?ve been a member for a year and a half now. Overall I have no really complaints, it?s probably the best gym I?ve been a member of facilities wise. Many things here are great. But I?d really like it if they improved a few things:? Running machines are constantly breaking - but they do get them fixed. However, there?s always 2/3 machines out of use.? equipment maintenance, rowing machines, ski machines etc - all feel knacked now, they need a refresh or replacement. Useable but bad kit.? doing classes in the main gym where people want to train. Annoying to walk in and want to get going only to find a class starting in the exact area you want to use. Use a separate room!? 2 ski machines isn?t enough. 4 broken rowers isn?t enough for the amount of members.
April 2023 by Luis Alberto
Broken equipment for weeks and maybe months. Sauna and steam room became a joke, probably saving on bills as you can sit there for half an hour and barely make any sweat. A month ago had a debt collecting agency chasing me, claiming that owe Nuffield 63£. Check direct debit and all payments were up to date. Have contacted general manager explaining the situation and the reply was: yes your payments are up to date I will contact them. Didn't even apologized for this misunderstanding. Will be considering moving with kids to another gym.
