February 2024 by Khalid Maily
Good customer service,quick & friendly service
January 2024 by David Slater
Would have given zero stars but unable to. Never open and customer service rubbish. I remember Spondon PO from years back when they actually went out their way to help. Unfortunately those days are long since gone. On the plus side the guy at Oakwood PO was the total opposite - go there instead if you can.
December 2023 by Dorian Kroehl
Friendly enough but unfortunately they never open on time. The opening hours state 9am, yet they regularly arrive late. Today I went back home since nobody had showed up by 9:05.
December 2023 by salam omeri
Best service they provide, but you can?t appreciate someone already hate you for no reason!
September 2023 by FBJ Jones
Very poor service and customer service. The guy is rude and spends time talking on his phone and doesn't even speak to customer. Sometimes he is eating meal while serving you . Worst post office I've used in UK !
July 2023 by Juriah McDermott
They have a very poor and bad customer's service!!you stand there waiting to be served, they just carried on chatting in their own language!! It's like they can't be bothered to serve anyone. I went to collect my parcel, he said its not there without even bothered looking for it! So rude!! Wish they close down and let us have the real post office again!
April 2023 by Andy
Never open when they are supposed to be usless place
August 2022 by Mr Scaramanga
The customer service is non existent - they act like they're from another planet - busy at doing anything but actually helping or serving you. Avoid this place at all costs. They should read these reviews and do something about it BUT THEY WON'T.
August 2022 by John Boyden
Doesn't do any forms doesn't state on Google waste of a 15 minute drive
July 2022 by Zob
Very bad customer service from the man at post office section
June 2022 by Ryan Reed
Been misquoted a couple of times on parcel cost, only to cost me more when arriving at the post office.Staff are unapologetic, simply stating they "shouldn't give prices by phone".If you want to ship parcels, you're probably safer going to Chaddesden or Borrowash.
December 2021 by Ami A
Needs more staff - I was told to come back in 5 mins! The younger man of the 2 staff desperately needs training in customer service because his attitude is rude & dismissive.
June 2021 by M Smith
only open until 3pm on saturdays :(
May 2021 by Claire Pointon
Need to update their opening hours so people don't turn up to find them Closed.
January 2021 by Soyeon Kang
It was my first visit. They were so helpful and kind. Thank you!
