March 2024 by Stephen Shaw
Brilliant staff comfy stay special thanks to Kim and Pat at the front desk cheery welcoming staff hard to find customer service like it, that i received from them should get a pay rise all i have to say.
March 2024 by Kay Rawlings
Great location, plenty of things to do in the local area, Room was clean and bed was very
February 2024 by Darryl Shepherd
Great premier Inn right in the city centre. No parking
February 2024 by Steven Fouracre
A nice hotel with a decent
February 2024 by Jamie Palliser
Clean rooms in a good location (literally above the bus stop in the centre). Somewhat understaffed I think as they're was nobody to check in when I arrived about 7pm - neither machine was working so had to wait a while for someone to help me and the queue. Then at breakfast there was just one guy having to run around sorting tables and also getting people signed in etc.Overall room was good - a bit warm but otherwise clean and well layed out, shower was a bit of a dribble and leaked from the hose, but managed a quick shower nonetheless.Breakfast ok, what you'd expect from a PI buffet, better range than some hotels.Overall a reasonable stay while here for one night for work.
February 2024 by rachael morphus
Stayed in this hotel many times for girls nights out and last night's stay was as good as ever. Very clean rooms and amazing beds. Excellent welcome from a lady called Pat who went above and beyond her duties. She had great customer service and even remembered us the following day although the hotel was full. A big thank you to Kim for our early check in room. Great goal and fantastic staff. Will be back soon ?Rooms: Very clean and comfortable room. Lots of space in bathroom.Walkability: A stones throw from the main shopping centre, bars and river walks.Noteworthy details: Discounted parking at the carpark next door £8 instead of £14.90 for overnight #bargin. Late room check out of 12 noon also a plus.
February 2024 by Eddie Cocker
In the city centre, nice inside, nice food just a shame reception is on the very top.
February 2024 by Dr.Neeranuch Geerathikrunthawee Shepherd
Love it here!
February 2024 by Neill Millward
Friendly staff, very welcoming. Comfortable cosy room. Nice and quiet close to the bus station and shopping centre. Fantastic breakfast served with a smileRooms: Comfortable and clean
January 2024 by Tim Trevarthen
Great location close to shops and the river. Great views. Friendly staff and good food ?
January 2024 by Michelle Alner
The best Premier Inn that I have ever stayed in. DERBY... Really friendly staff. Amazing. The alternative dark-haired male receptionist, the chef Jo, who made a gob-smacking breakfast ? ?, Nicole another outstanding employee, who helped me get a breakfast ready and upstairs to my autistic child, as they were too anxious to go to the breakfast place. Great hot chocolate Nicole! From my son and I. Great location. Modern room. Open-plan shower. Comfortable beds and great pillows. Beautiful view of the river from the 4th floor window, near the lift. You made our child's birthday so special. More than you could ever know! Thank you so much Riverlights, Derby! ????????? ??
January 2024 by Amy Frodsham
Great food, great service, good bed, however the bathroom bin had not been emptied from the previous guest and the pillows smelt of aftershave!
January 2024 by Neil Andrews
Managed to book 3 days over the new year 30th - 2nd , first time visiting Derby City center, first off, warm welcome & easy check in. Then the clean room, excellent. However , we felt so lucky with the view from the room. We were on the top floor facing the river & a view right across the city, stunning. Having never visited Derby before, we didn't realise how good the shopping was in the city center not only with the 'Derbion' but also all the other shops all around the other streets, Mrs was in 7th heaven ;-DSo after a day of shopping, eating & drinking we went back to the hotel for the 'bells' & pretty much had a ring side seat for all the fireworks going off. Rounded off a perfect day. We will definitely book here again as we both thoroughly enjoyed our 3 day break. We thought parking would be a problem but it was fine as we went to Siddels Road NCP , we paid in advance on the NCP App & at a reduced cost (£3.95 24hrs) & a 5 min walk to hotel & had no issues at all. Excellent.
January 2024 by David Elston
Great stay.
December 2023 by Darren G
Really helpful friendly staff, rooms are well kept, definitely my favourite premier inn that I've stayed in.