August 2023 by philipaK3399FT
We come for a couple of nites for our wedding anniversary, and I must say the food was amazing by chef logan and the women who's name was dee dee at the front counter who was on who was doing the bar bringing food out and checking people in was amazing very helpful and polite and couldn't do enough for you I think they both should get rewarded for there service to the hotel
August 2023 by tracieannea
We cane to travelodge for our wedding anniversary we stopped for 2 nights and the service was amazing deedee was very polite and helpful and loganberry the chef did amazing food dee dee deserves a promotion she dose her job very well she is a credit to travelodge
August 2023 by laurensmith22023
Lovely staff, quiet and laid back atmosphere. Room was clean and fresh. Got a good nights sleep as the bed was spacious and comfy. Downside is i Would have liked a more plug sockets around the bed area and to make sure the cleaning staff check for any items remaining in the shower cubical.
July 2023 by 647lornac
Had a one night stay as we were visiting Alton Towers. The staff were really friendly, the rooms clean and comfortable and despite it being the chefs first shift solo, Ellie pulled it out of the bay and ensured we had a cooked breakfast before hitting the theme park. Highly recommended
July 2023 by Rebekah M
I had a pleasant 2 night stay but was disappointed to be charged a child rate for my grandson who joined me for breakfast before departure o the second morning. All the signage states that children eat free for every full paying adult. It seems that because I had paid for mine in advance he wasn?t entitled to one, and yet if I had walked in off the street for breakfast he would. Other than that the stay was good.
July 2023 by Kim C
On arrival was treated by Teresa who was really friendly and fun. Needed to pay £3 for parking but was for 24 hours so not a huge amount. Our room was quite spacious and the bed was comfortable. We had tea and coffee in the room and a decent size tv The shower had a seat in which was great. I just sat there for ages - was really relaxing Breakfast was a buffet with fruit, yoghurts and cooked. Was nice Would highly recommend this hotel.
July 2023 by Andrew H
Some years ago we used Travelodge breakfast service which consisted of a tray left outside our room in the morning. This was poor quality so for some years when staying at Travelodge we have brought our own cereal, bowls, spoons, milk etc. However this time as you have introduced a breakfast service in a cafe area we thought we would give it a try. The improvement on your previous offerings was spectacular. Even being hypercritical I cannot fault any of the cooked breakfast and the staff quickly replenished used items.
July 2023 by marmite1hcb
This hotel is ideal stop over , walking distance to graduation hall and the yard for pre drinks .parking is chargeable but reasonably, if you like us have family meeting up from all directions of the country a great base to have . We will be using this hotel a stop overs and a meeting stop gap for future events.
July 2023 by dianeofori
DeeDee was exceptional and really helped to welcome me. She gave me a room that I was happy with. I found her friendly. I am glad she was the first to greet me. It out shone everything else in the hotel.
July 2023 by LadyDO22
When I first arrived, a lovely young lady called Dee Dee really welcomed me. I told her I wanted a quiet room. She gave me a really nice room, compared to some of the Travelodge?s I?ve stayed in the past this was very impressive. I had a pleasant stay.
May 2023 by robpJ4547ON
Hotel was really nice and staff were really helpful and friendly. Room was clean and in good working order and the the bed was comfy. Anthony, Tanya and Julia looked after our group very well at dinner and the food, both breakfast and dinner, was very good.
May 2023 by bwanajg
Not very welcoming on first evening. Went to the bar and was told that because we have children we need to drink drinks in the room but can't stay at the bar even though its actually a bar cafe. The second day I went and asked for an extra towel and a mat for the bathroom floor because otherwise the floor gets wet when you step out the shower. The lady looked at her colleague then looked at me as if I had two heads or was trying to steal towels then got me the extra towels. They had previously given us 3 towels for 4 occupants in the room. When we ordered food in the evening I was overcharged so had to wait whilst they went through the items again refund the whole amount then charge me the correct amount again. No apology given. In the room the bathroom is small and got very hot in the room but shower not very hot. No control over heat in the room. Would give one or two stars but breakfast was OK and Klaudia was very helpful in heating up pancakes for our daughter. If it wasn't for her I would rate the travelodge less. 2 stars for room and other members of staff in the evening . Also shower gel kept opening up when I tried to use it so had to hold it firmly when showering. Kept getting cold bursts of water in the shower as though hot water was running out or losing pressure
May 2023 by dvocivils
The wifi does not work, the air conditioning does not work even if you was able to turn it on No soap in any soap dispensers To much traffic noise coming through the inadequate windows and drinks cost a fortune
May 2023 by Dream31271886132
Great visit to the Travel Lodge. Tig and the team were fantastic, so accommodating and friendly. Nothing was too much trouble. We all have a lovely time! Will definitely be back! Many thanks to you all?
May 2023 by owen1aimie2
Compared to the previous travelodge in Chaddesden, this shouldn't even be quoted in the same chain!! The staff were all welcoming. They shared a laugh and joke. They were most approachable. They were pleasant and well mannered and served with a smile. I loved it and won't come back to Derby unless, i can get a room here. I did however book early and paid £110 for one night but booking on the day was £70. A chance to take i suppose. I will definitely be back to Pride Park.
