October 2023 by Mark Tiso
Excellent service from Sarah today. Thank you for fitting me in at short notice.
October 2023 by Taher Masroofi
It was good Experience and I was happy like all time I visit vision Express.Thank you.
September 2023 by M T
We had excellent service here and really enjoyed the experience. Helen the optometrist, was absolutely fantastic and very helpful.I would say this place has the highest standards by far. Thank you!
June 2023 by Countess Omen
Never go anywhere else, the staff are so helpful and friendly, the store is always clean and well presented. Highly recommended!
April 2023 by Google user
In comparison to the Toton branch where the front of house member of staff was rude and condescending, I had a great experience here at the Intu Derby this morning. I didn't catch the lovely lady's name that listened, understood and fixed my glasses in 10 mins of me entering the store. You are great at your job and thank you!
April 2023 by Emma Taylor
In comparison to the Toton branch where the front of house member of staff was rude and condescending, I had a great experience here at the Intu Derby this morning. I didn't catch the lovely lady's name that listened, understood and fixed my glasses in 10 mins of me entering the store. You are great at your job and thank you!
February 2023 by Flora Solomou
Good service. Friendly staff. Very helpful. I'm so pleased. Well done guys. 5 stars. :)
December 2022 by alan bird
The usual excellent service provided by the optometrist and the rest of the staff at your Derby store. Further comments could be made when my glasses, with their new lenses, are returned to me in the near future
December 2022 by David Stone
Cannot fault service received. One of the most comprehensive eye test and eye check I?ve ever had.
November 2022 by Katrina G
I was advised by the hospital to visit the opticians...Although I'm not due an eye exam for a few more months, they gave me a list of free appointments, within 5 days of my call.During my visit -Clean and easy to navigate.Fully staffed, nobody left waiting.Seen promptly.Optician very polite and clear.I needed to change my prescription glasses. I was made aware of offers and help available.My glasses are already being processed and should be here by the weekend.Highly recommend!UPDATE -Received my glasses in 5 days. I didn't collect them myself, however the person who did, was given the message that i can go and have them fitted if needs be.Great quality
November 2022 by Charlotte Perry
I went in here for advice about choosing a new frame for my (very strong) prescription and was met with friendly, knowledgeable and attentive staff. I?ve never had such great service at an opticians, helping me to choose a frame and even able to calculate the thickness the lens would be in the different frames, including where the thickness would sit in the frame based on my prescription.\\nI believe it was Sarah? The store manager who helped me- she was fantastic, so knowledgeable and helpful.\\nJust had to write a review. Five star service and I have been going to another (well known high st optician) for the last 15 years .. no comparisons! Just brilliant.
October 2022 by Car Max
Great staff, couldn't be more helpful.\\nNot pushy sales staff that you find at other well known High street opticians (shouldn't go there)!\\nWe're more concerned about my eye health than selling me frames and expensive lenses I didn't need.\\n\\nHighly recommend
August 2022 by Shamim Mughal
I took in my elderly mum in for a eye test and some new glasses. The service they provided was really good. They were very patient with her, and listened to everything and tried to accommodate. I definitely will be using them in the future
July 2022 by David Morton
Very friendly, helpful and professional staff. Eye test was carried out on time and everything explained in a clear and friendly manner. Dispensing staff also explained all my options in a friendly, professional manner to make sure that I got the frames and lenses that I want.
July 2022 by Gagandeep Deol
The optometrist Mrs Dosanjh was great with myself and my elderly father. Once the test was done the staff at the shop were also very helpful in helping me pick out some new glasses . Highly recommend the store !
