January 2024 by Dawn Bellaby
ZAYAAN - has just sorted out our Internet. After numerous phones calls by ourselves to Vodaphone, to transfer our Internet to a new address. Wrong address given, for new installation.Zayaan sorted this put very efficiently, friendly, and professionally, . Would highly recommend this store, especially Zayaan.
December 2023 by Ergün Celebi
I have bought new broadband it didn't work renewed the hub but new one didn't work too.spent hours on the phone waiting to engineer to solve the problem 2 times they promised to come still waiting! I have no broadband from 7 th November. Each time I rang compony spent 30 minutes and their English very poor . Yesterday I spent 1 hour on the phone today engineer sspoked to visit but didn't arrived. They don't care after once they sold you homebroadband and made the contract
November 2023 by Roger Lloyd
Visited wrong shop but staff member very pleasant.
November 2023 by Korede Olayiwola
Vodafone outlet inside Derbion is a very lovely place and the people there are customer friendly. Always willing to help
November 2023 by Lesley Osgathorpe (Lady Jane)
Pleasant and helpful staff who listen to customers needs and are knowledgeable
June 2023 by ma osman mohamed
A surreal experience, the staff need better training, including their manager
May 2023 by Craig Wilson
Staff were friendly, patient, and got things sorted out
April 2023 by Rod Woliter
My daughter needed help with her broadband/landline from Vodafone, staff were very dismissive and not at all helpful
March 2023 by Gary Pidgeon
Having been with EE for 15 yrs I thought it was time to change. I bought 2 x phones in Jan 2023 from here and it was a good experience, both phone were enhanced by different promotions from either addida or samsung. Having spoken to vodaphone and samsung neither are prepared to help claim what the promotion was. I returned to the vodaphone shop in derby to be told they could not help me to claim and they were too busy... Never again will I use this shop or buy a phone in the future . Be warned it seems the promotions offered are just lost leaders
February 2023 by Carolyn Dyche
Had an easy, pain free experience of upgrading my phone today. I was served by Sila. THANK YOU :)
February 2023 by emma L
staff didn't give his name and just wanted a sale.The 2 star's are because the store was cleaned. Maybe swap cleaners with staff as they was very polite
February 2023 by angus shaw
Unhelpful staff who do not give required advice and appear very messy and unorganised. Service so poor I would highly recommend avoiding at all costs
February 2023 by Lindsey Howitt
Absolutely fantastic service from Katie and brilliant contract
January 2023 by Kieran ?Kez? Lennox
Quick and easy, Nice and helpful staff.
August 2022 by mark connor
Staff were extremely knowledgeable, helpful and more importantly no pushy sales talk !
