March 2024 by Samreen Gul
Very nice place to buy outdoor clothes and shoes.
October 2023 by Rob Humphris
Perfect customer service. Surprise fault in a pair of walking shoes 10.5 months old. Exchanged without quibble and willing to confirm my sale through till records and without my original receipt. Andy the manager handled it perfectly.
October 2023 by Sreejith V K
Good Collection of all we were looking for. Located in a beautiful place. Store team were absolutely great.
September 2023 by Mike Haskey
Really great selection of clothes, very helpful and cheerful staff
September 2023 by Daniel Gough
Mountain Warehouse is a one-stop haven for outdoor enthusiasts. From hiking gear to camping essentials, their wide range of high-quality products impressed me. The store's organized layout and knowledgeable staff made shopping a breeze. Whether you're a seasoned adventurer or a beginner, Mountain Warehouse is the go-to destination for top-notch outdoor gear that ensures you're always prepared for your next expedition.
August 2023 by Plant Your Wishes
Popped in to get a waterproof jacket before a hike and they had great options for a small store.
August 2023 by Sean Parker-Perry
Cheap Chinese tat at inflated prices
August 2023 by SCOTT S
Stopped in the hotel nearby due to work and went in the shop to get some things and staff was really friendly and even helped me plan a hike whilst here brilliant/friendly shop and workers I?ll defo go back again
August 2023 by Joan Knott
Really helpful staff. Reasonable prices for a good selection of outdoor clothing. Dog friendly is a bonus.
July 2023 by Ray
The merchandise is predominantly sub standard, 2 items, 1 lasted a few hours, the other lasted 8 months, boots that literally fell apart. Definitely a place to avoid, the more people that catch onto Mountain Warehouse, the sooner they will CLOSE!
July 2023 by James Bond
Endless issues trying to pay with a card. Weird rules about over 100 bucks and card types, and me not being a UK resident it asked some to sign...the manager said they don't accept signatures.....when I debated it, the answer was "we don't have to accept you as a customer". This is sad, you have great clothing, great prices.....stupid rules. I bought stuff here before...was happy ..I returned. Now I will not return.When a person has a good experience they may tell 5 people, when they had a poor experience they will tell 20. I had a poor experience.
July 2023 by Rae Leeson
Massive fail. What customer service? I was walking to the till to pay and both members of staff walked away? (Yes, they saw me)A game of "it's not my turn" was certainly underway as I left my items on the till area and left.I don't like giving negative reviews and normally the service is good in store hence the fact I haven't given one star. Certainly doubt I'll be going back though...
July 2023 by Mark Demain
Great went picking my new boots that I ordered online and bought a pair of shorts in the shop and received a 10% discount. Lydia who served me was friendly and knowledgeable.
July 2023 by H F
Not always got right size in but can look at items then order them
June 2023 by Maria T.
Lisa served me. She helped with my purchase with more than just assistance, but with patience, effort & understanding. She went the extra mile. I had bought a coat on-line that I wanted to return.The sleeves were far too long & unlike the on-line picture, it was 'ruched' at the back! Not for me. Lisa helped search every rail & every corner for a suitable alternative. She didn't give up (whereas I was doing just that). Eventually the last coat I tried, I bought: fully waterproof, longer length, size 10, shorter sleeve & 'NO ruching'. Happy Customer...even if the nearest 'Mountain Warehouse' to me is Glossop Derbyshire (I live Altrincham Cheshire)! Thank you, & thank goodness for Lisa! Maria T.