March 2024 by Hannah
Great local charity doing brilliant things for the public, but their volunteer recruitment process needs some attention. I interviewed, was told I could add something valuable and was super excited to do so, and then proceeded to obtain my DBS clearance at their request. I sent my clear DBS check over and didn?t hear back, and after chasing for an update twice, I gave up in the end and accepted volunteer work elsewhere.
August 2023 by Harriet Melbourn
Very ungrateful. Offered a 3 seater sofa and large chair. Didn?t want it as already had one like it in stock. Staff were not very polite.
July 2023 by Declan L
The cafe is never openO
November 2022 by Paul Brealey
They claim to help the homeless, people on low income and destitute. Well personal experience twice now proves it's all a fraud and lies. Get referred from job centre for a food bank parcel. They acted and spoke to me like the person dealing with it was taking it out of their own kitchen. Contents.... Useless couldn't make a single meal let alone 3 days worth of food.good job I don't have any food allergies as they never asked. Secondly I found myself homeless through a relationship breakdown with my life in 2 bin liners and half a dozen carrier bags. Managed to get an unfurnished flat. Salcate do ( or supposed to do ) a house pack of furniture etc to get you started. Enquired and after telling me they don't do them, then changing their mind, I am still waiting over 3 months later for a call to get things sorted. I am an insulin dependent diabetic who can't store life saving medication, am sleeping on the bedroom floor as no bed, can't cook, wash clothes as no appliances in kitchen. They sure know how to treat you when you are rock bottom!
November 2022 by Siobhan O'neill
Bought items for home delivery, unfortunately the small man with a red face who appeared to be in charge of delivery had an attitude, it was obvious he had nark on as he got out the van it was written all over his face as I said good morning to him, and at points was quite rude whilst in my home. Doubt I'll shop there again
November 2021 by Sandra Fenton
I applauded Salcare for what the do, But... when offered something in excellent condition for free to help others and they turn it down cause of colour or size I'm disgusted. A charity that are fussy on colour and size is wrong in my opinion. Its like saying sorry we don't take change we only take notes. I could understand if i was wanting money for the 3 units and boxes of CDs and DVDs all in good condition. You would think they would be grateful
November 2021 by Josie Marsters
Excellently run service...proud to know this facility is local for those needing help
November 2021 by Richard Mckenzie
Absolutely outstanding customer service,friendly and helpful.
November 2020 by WildMoorArts Psychotherapy and Therapeutic Retreats
Was lucky to do a workshop here, I was really impressed with the amount of support that Salcare offers. Escape the DV service is run by amazing people and watching the shop and warehouse go above and beyond for someone that had nothing was good to see! If you need help you should go to Salcare!
November 2020 by Jess Wright
Salcare has been a incredible place of support for me... I needed a foodbank and the staff were kind and helped, they gave me advice and helpd my situation
November 2020 by Kat Emma
Got a bed delivered - on time - friendly lads thanks!
November 2019 by Kel MisFit
Women who served me today was rude. Had to go find her to get served first then I tried to pay for my books with a £10, put it in the til, started getting my change then put it back in the til to then give me my £10 back and said we have no change. And that was that. No apology no nothing. No change no service apparently.
November 2019 by Anthony P
This charity is a complete waste of time they tell you that they will come for a collection & NEVER DOITS NOT GOOD ENOUGH?????????????????
November 2018 by Denise Gamble
Cheap tasty meals. Used clothes and furniture. Money advice support services. Great place
November 2018 by Lisa Harrison
All the staff are so lovely + helpful thank you so much
