August 2018 by Clare Howard
Poor service! First visit, we brought a tablet after being told, this particular one does what we needed it for. Brought it for our son, returned it a week later, due to not allowing him to download games (like we needed it to) and was told, the can't refund our money, this tablet isn't the right one for games, (which is what the sells bloke told us it was perfect for) so we have to put 30 pounds towards a better tablet in the shop! Why should we? It's their fault for selling us the wrong tablet in the first place! I don't trust what they say anymore and my poor son, got a useless tablet for his birthday, not to mention me and my husband being 100 pounds down. I will be taking this matter higher
August 2018 by Matthew Streets
😀 The staff in my local store area (Ilkeston) is polite and respectful to me. Once (In July 2017) I asked one of the staff about how long does the money back guarantee last. I was told it's 24 months (2 years) and I was completely over the moon (Most different places over the UK lasts between 1 week up until 6 months). (In 2018) I asked one of them to let me take a closer look at the video game (released for the original NES) called "Teenage Mutant Hero Turtles" and he did it. Infact all of you guys have all ways treated me with respect since my first visit back in July 2017 and I will come again to visit you guys when ever I can. Keep up the good work. 😀
August 2018 by Kim Dougal
Bought a tablet from this store after 2 weeks the lcd went fuzzy so I returned it to be told after a 2 hour wait that he “thinks” the screen has been damaged by pressure, He couldn’t prove it as the tablet had no marks or cracks anywhere, After a bit of persistence I was given a store credit when I use it I won’t go in these places again. Definitely not this branch some of the employees are right dweebs who think they know it all.
July 2018 by M
Great staff. Helpful and had some good knowledge. It was nice to have a chat with some guys who knew something instead of just staring at them thinking "what? How are you believing what you're trying to tell me".
Store is laid out nicely to, spacious and airy.
April 2018 by James Semken
As good as it could be for a cex. Friendly staff willing to help to the best of their ability. Unfortunately the companies practices overall let it down, especially when it comes to PC hardware...