December 2023 by David Attle
The quality of customer service has vastly deteriorated over the past few months. The lead time required for prescriptions to be serviced have recently been extended to 4 days & even when you're notified by email that prescriptions are ready for collection, the typical waiting time to be served is 20 minutes. I often find this difficult to understand considering the number of staff milling about in the back of the pharmacy. If ever an organisation was in need of an efficiency review the Ilkeston, Nottingham Road branch of Peak Pharmacy is definitely one.
November 2023 by David Cooper
Very good
July 2023 by Marita Jenkinson
Been twice today to pick up my prescription, both times closed when they should have been open. We even phoned up to check opening hours before setting off but on arrival the second time a girl came out to say the pharmacist was late and they couldn?t get hold of them or open without them. So we had two wasted journeys I?m afraid.
May 2023 by Katie Savage
Worst pharmacy ever! Terribly slow service and they love to tell you ?Please could you come back later in two hours? or ?we couldn?t find your prescription? won?t be going again. They never have the items you want in stock.
February 2023 by Shush_ Ya_Mush
I?ve never had any problems here, meds are available when they?re supposed to be, the staff are polite and helpful.Quite unusual for a pharmacy in my experience.
January 2023 by Charlie Swanson
The pharmacist is really polite and helpful... Unfortunately it ends there!There are two ladies who are extremely rude and unprofessional.Avoid!
October 2022 by Jade Charlton
Staff had a back and forth about who was going to serve me, and eventually asked me if I was waiting after staring at me for 45 seconds. Completely unprofessional
August 2022 by Liz Hill
Depending what staff are on determines level of customer service you get
July 2022 by heathercarroll87
Went to pick up a prescription at 1.30pm when it was supposed to open and they said the pharmacist wasn?t back from their lunch so I had to wait a further 15 minutes with a young child who needed his medicine. Won?t be going here again and wouldn?t recommend.
April 2022 by jake weston
Friendly polite staff, always seem helpful, waiting time is ok.
March 2022 by Natalie Pickering
Some of the women staff are quite rude and arnt very helpful at all, but on the other hand the pharmacist that bloke Mark is very different and is very helpful and always puts me at ease with any unusual symptoms that you have.
October 2021 by Emma Nugent
Love the ladies here, always happy and smiling faces. The staff always do their best to help u with absolutely anything.
September 2021 by Tristan Griffiths (TG // ImTristanG)
Great service - high level of due diligence & very happy workspace with lots of smiles and laughs - despite the state of the world right now. Lovely to see and hear. Thank you for all you are doing to protect and help people at this difficult time ? #Grateful #Appreciation
September 2020 by Lindsay Devine
I've used this chemist for as long as I can remember! The service I've received has always been great, whether it's picking up a weekly prescription, that the pharmacist was really helpful when arranging it, stocking up on medicinal supplies for the kids and the first aid box or just advice. They have saved me a few trips to busy A&E departments at QMC or Derby for which any parent should be forever grateful!! And a few waits in the Dr's surgery too! Sometimes there's a wait for prescriptions but other people get sick too and I've waited longer in other chemists. The convenience of being next door to Littlewick Medical Centre is also a plus.
September 2020 by Amy Daykin
Rude to the woman in front of me, then a second server came to serve me and she was even worse. Very rude and unprofessional. I wont be going there again.
