December 2023 by Legge-Family-Travel
Poor choice. Says it's a good hall yet has limited stock to all the other food halls. Wasted trip as all the items I want they don't stock!
September 2023 by Steven Vickers
Easy parking, not too busy.
August 2023 by Chloe.Clover
Lovely store great variety my only issue and the reason for loss of star. Is the fresh bakery, only had 4 tweesers to pick up backed goods so there was a cross contamination between products, and not good if you have allergies or intolerance. I asked the lady behind the counter if she had any clean tweesers and she said "only whats out on the side" so pre warn for anyone with dietary requirements
June 2023 by Jason Straw
This is to the lady supervisor on at this store this morning when an old age pensioner wants to use the tills and NOT the self service tills can you please respect there there wishes and not give them attitude and be sarcastic when serving thank you.
June 2023 by Craig Reeve
Great store, friendly and welcoming staff as always can't ask for more ?
April 2023 by Ella S
Our most local M&S. Always have what we need, can be more expensive than your other supermarkets for some items, but would argue quality is better. Staff here are really lovely and always friendly.
January 2023 by John Danby
Great food and very pleasant service. I love M&S Moussaka! ;-)
January 2023 by Mr D
Previously a regular customer of this smaller food hall. But today i was approached whilst shopping by the manager Russell and two other staff who falsely accused me of attempting to steal in front of other customers and staff members. And when he was found to be incorrect didn't try and apologise and proceeded to watch me shopping. I experienced great prejudice from the staff here today without reason and it has made me feel awful. I will follow this up with a formal complaint.
December 2022 by K Peter Rodgers
Worth a look, even if all you fancy is something reduced in price to try as a snack.Beer section has improved recently.
September 2022 by Rated OrNot
Prefer this one to their new bigger one down the road.
August 2022 by S Closet
I was served by a young lady called Leah on customer services she was polite , friendly, courteous and helpful
August 2022 by Jessica Peet
doesn?t even deserve one. me and a couple friends walked into m and s today and as soon as we entered an old woman told us to leave , and when we asked why, not giving us an answer. bear in mind as we entered the shop we were speaking quietly and we did this because we knew we would be judged. which was exactly what happened. the woman also didn?t work there and we saw her go to her car. the workers did nothing to intervene. so we left. confused. i get us being a group of teens but we had done nothing. a few of us went in again to buy a drink which was our original plan. i?m really not happy that the workers didn?t do anything and continued to stare us down when we went back in.
August 2022 by Lissa
me and my friends went in to m&s today. we were a group of teens, about 6 of us, and i get it we looked weird but we even spoke deliberately quiet as we knew we were going to be judged, but we honestly just wanted to get a drink and percy pigs. However as soon as we stepped food into the store, a woman who didn't even work there shouted at us to get out, we even asked if she was judging and she said yes.No one did nothing.We didn?t even argue and just walked out like she asked. 3 of our friends walked back in to get a drink, and was continually stared down the whole time.i get it, we were a group of teenagers, but the way we did absolutely nothing and were explicitly judged and discriminated against was awful.Absolutely awful experience.
April 2022 by jake weston
Lovely store, lots of different items. Staff are very polite and will go above and beyond, also friendly. Clean/smart store. Will return.
February 2022 by Jay Regan
This isn't our local M&S but we prefer to travel further for the exceptional service provided at the Ilkeston store. The staff are always helpful and friendly. Especially Jayne, who is a credit to the store. Going out of her way to help customers. And always has a smile for everyone (even behind her mask).
