December 2023 by S Sass
Not quite sure what the lady is on about saying the staff chatted amongst themselves and they was the only one in the shop so left and said the staff are rude ? personally I hate it when you go in a shop and the staff pounce on you .. the staff here are great and so helpful when trying to make returns now it?s changed .. think the previous lady is the one with the issue ? ask if you need help .. they would help ! There not mind readers !
May 2023 by Av F
Nice little shop. Very helpful and obliging staff.
December 2022 by Lesley Commander
Went in with my daughter only us in the shop ,3 ignorant staff members chatted among themselves,didn?t ask if we needed anything dam right rude ,we went to a different clothes shop round the corner and staff were fantastic
June 2022 by Nell
I absolutely love this store! They have done very well to remain open during recent times where many of the smaller new looks have been closed down. For such a small store it carries a great range of clothing, shoes, accessories and some undies too! I noticed today they have a small selection of the ?Apricot? range. The staff are friendly and helpful. Store is clean and tidy. Click and collect is available here. I always call in for a browse even if I?m in town for something other. New Look, if you read this review, I?m willing to bet this is the best kept store you have with the best staff!
September 2021 by Tracy Williams
Shop is always clean and tidy and the girls that work there are so friendly and helpful
July 2021 by Charlotte Chester
My mum came into the Ilkeston store to take some clothes back . The older lady serving was so nasty and made her feel so uncomfortable. She was tutting while while scanning the items to take back as there was quite a few . She made comments like are you not keeping anything. When my mum came into the store there was size 6 clothes on the the size 12 rail. The customer service is awful and the staff need to cheer up .
July 2021 by Tanya Wheatley
Staff are so helpful nothing seems to much trouble.A good variation of clothes and shoes to suit most ladies.
July 2021 by Trina Edwards
Excellent shop with plenty of choice, excellent customer service xx
July 2020 by R Sztorc
(Translated by Google) A bit small and cramped shop but not bad.(Original)Troche ma?y i ciasny sklep ale nie jest ?le.
July 2020 by Agnieszka Sztorc
(Translated by Google) A tiny shop with a small assortment(Original)Sklep malutki z ma?ym asortymentem
July 2020 by B S
Great staff, very helpful in finding the product I'd seen on line in their store
September 2019 by Neil Dowsett
Helpful staff
September 2019 by Bec Shaw
Great staff, very helpful in finding the product I'd seen on line in their store
June 2019 by Vanessa Harry
The staff are so friendly pleasant and helpful I appreciate such nice people
April 2019 by Amy
Very small store but friendly staff and nice not having to go into the city to buy decent clothing
