December 2023 by Louise Shaw
Absolute nightmare trying to get parked nearby.Staff were friendly though and apologised for redelivery not working which had originally selected as theOlopening hours are so short it is difficult to get there around work
December 2023 by Jono Bradley
Absolutely terrible opening hours.
October 2023 by Yak Der
USELESS HOURS!!!!!As people have previously stated, this depot is now running on severley reduced opening hours.It's pretty shocking actually.I turned up today to find out for myself.Waste of journey, waste of time.It's terrible that they have reduced to such useless hours.What good is that to anyone?Whoever thought this was a good idea needs their head looking at.Its also pretty rubbish that they have failed to update Google maps with the new information to stop so many people having a wasted journey and being annoyed.I've tried updating the opening times, Google are currently reviewing it ?
October 2023 by Chris Miles
Opening hours not as advertised.Asked for redelivery 5 days ago.........still waiting. HOPELESS!
October 2023 by Ian Sharp
Ridiculous hours of work especially for people who working until 4and5
September 2023 by Ian Litchfield
OPENING HOURS! How many people have to tell you that your advertised hours are wrong, 8am until 10am most days and that's it. Keepsafe supposed to have started redelivery to me 4 days ago, I've had no mail now for two and a half weeks. Used to be world class now RM is a joke, no wonder companies use other services.
September 2023 by lana kent
Wrong opening hours been twice now both times shut ament to close at 4
August 2023 by Sara Jane Tuckwwod
Always friendly service and very helpful whenever I?ve taken or collected items. Special mention to my local post delivery man Paul who always goes above and beyond
July 2023 by Haych Lampitt
DISGUSTING SERVICE!!! BEEN WAITING FOR MY DOGS TABLETS TODAY AND STILL NOT HERE !
April 2023 by Sara Belshaw
1st day of opening after bank holiday to collect my parcel & not even open!! 8am-4pm online & on the door get there at 3:40pm already closed.... absolutely rubbish service. Honestly I'm surprised Royal Mail is still in business!!
December 2022 by Seweryn Legutko
went for a long walk to pick up my parcel. I've been there 16:40 Thursday. It should be open till 18:00 due to opening times online and on site. Of course was closed and me and many other people I met there just bounced back from the gate.
November 2022 by Wayne Smith
Should have the Royal part removed. Nothing royal about this mail service any more. Service declines a little bit more each year. Used to he top service when we had own sorting office in Heanor. 1 out of 10
October 2022 by wicune
If you working you have 0 chance to pick up anything....
October 2022 by Garaeth Cooke
Opening hours outside the norm of everyday working week. Close at 4pm, really. Most people finish at 5pm. With traffic these days 8am not early enough. What happened to shift patterns so can be there to help.As for postie. Dont get mail till late pm, often bent even though says do not bend.Parcels often then not available back at office till next days.Ps, last time went car park full and road and no one collecting mail?.Really come on royal mail where has constomer service gone.
April 2022 by MB
Very very poor service from Royal mail.
