March 2024 by P Heathcote
Painfully slow to be served. 20 minute waiting times, seems to take days between them receiving the repeat prescription and making them up, so you risk waiting 20 minutes queuing just to be told it?s not ready. I?m currently in a queue of 5 people and haven?t even seen the bloke at the front get served at all ????
February 2024 by Dodger Dodger
This pharmacy used to be very well managed, this however has changed, for the worse.I visited today on the 18/02/24 and asked if they had a certain cream.They didn't have it sadly. I was offered an alternative but decided to leave it for now.After a couple of hours later, I decided to return for the alternative.I spoke to a man called Theo, who at first was polite and helpful, but for some reason he went to the back of the pharmacy and after a couple of moments returned with the alternative, he then began to start asking me questions in a slightly stern tone, he informed me that his colleague stated I had already been today and that I had a consultation? He was asking me questions like I was a criminal and being investigated, I'm absolutely appalled by this behaviour and manner, are we not allowed to change our minds and return to a pharmacy for some simple oitment cream?Nevertheless, Theo decided to explain thst my life style habits could be what's causing my flare ups, no concern about my private confidentiality, I had to stop Theo in his tracks and explain to him I work in the health sector myself as a first responder so I know very well about the body and what may cause my issues, Theo obviously didn't expect this as I was dressed in comfortable lounge wear, hence why I believe I was spoken to prior in a less favourable tone beforehand.I asked for his name after paying, people should be allowed to return to places twice in a day, we all change our minds on things, the fact I was spoken to in a stern tone simply for wanting to try an alternative albeit a poor alternative is none of their business, I do not go to pharmacist for advice ever, the fact they think they know it all is beyond a joke and I hope management read this and habe a friendly chat to Theo about the way he conducts himself to them members of the public.I will never return to this pharmacy if this is how bad its become.There's plenty better with pharmacist who know what they're talking about and treat members of the public with respect.
December 2023 by jayne severn
Thank you . very good .Jayne severn
November 2023 by Harry Wilson
Everytime i went for a prescription they didn't have the medication i needed. And even with my wifes weekly prescription they was forgetting important medication
October 2023 by Alasdair Cornish
Rashad, the pharmacist, is extremely unhelpful and seems to want to make life as difficult as possible for customers.
September 2023 by Katy Rose
Unbearably slow. Only person in question and still waiting 10 mins later! Do yourself a favour and go else where!
September 2023 by rachel carter
Awful! Not enough staff. Never return from breaks at times advertised. Never answer the phone. Don't acknowledge customers who have been waiting in queues . Long time waiting for prescriptions and half the time they don't have enough of the medication you require. Will be switching pharmacy.
July 2023 by Gail Jennings
Rhe waiting times for your prescriptions are shocking,was told to go back as they wasn't ready,then had to join a very long que ,only to be told they still wasn't ready,it was nearly an hour before I got my prescriptions,not good
February 2023 by Lisa Knibbs
Got exactly what I needed and helpful staff.
December 2022 by Nicky Porter
The service has really gone down hill with sometimes shocking wait times
October 2022 by S ue
Booked a private flu vaccination for my daughter aged 14 as it looks unlikely that she will get one in school as they don`t seem to be vaccinating her year group. During the booking system we selected `age 12-15` and the booking went through. When we got to the pharmacy we found out from the pharmacist that they are only vaccinating over 16s. Someone needs to sort this out. I suspect that this is not the only Asda that isn`t giving vaccinations to under 16s, but is allowing people to book them. A lot of wasted time for everyone and wasted appointments.
December 2021 by Scott Saxton
Good chemist staff get bit confused over medicines when u rang up told me was ready went to collect and nothing waiting
September 2021 by Richard Oxley
Booked in for a flu jab over a month ago. Due to have it today. Got a phone call 4 hours before my appointment to be told that they had "RUN OUT" how can this be??. Very poor.!!!
September 2021 by Emma Staples
Very helpful staff, always my go to call when i need advice regarding my children or need over the counter medicine.
January 2020 by Kevin Moore
I was given a prescription which was quite important but when presented at a famous Nottingham based outlet I was told that there was a manufacturing issue and there was no stock in the company. Phone calls by them confirmed this. I rang Asda and not only were they confident they could get the item they ordered it in advance and it was waiting for me. Fantastic service