December 2023 by Nagihan Kot
Please if you want your food to arrive complete, do not order from here through the online channels. Three times I ordered through Just Eat, and every single time, hot wings were missing. First time it was 4 hot wings, second time it was 8 hot wings. They weren't side dishes that they forgot about, they were part of the meal. They have got something against the chicken wings. If you call them, they mostly don't answer the phone but if they do answer, they tell you that they can't send you the missing items and that you have to come and get them, which is rubbish.I understand that they will be busy and sometimes miss something, but I think they need to at least find a resolution to not being able to send the rest of your order to you. What am I supposed to do if I haven't got a car and paid for delivery? Not my problem that you were incompetent and could not prepare it properly.
December 2023 by Nicky Shore
Always fresh, hot, and fast service. Even if you use a delivery
December 2023 by Stuart Wilson
Had to wait 25 minutes for my food despite them serving people after me and uber eats do yourself a favour go to Ilkeston branch or McDonald's waste of space
December 2023 by Josh
The toilets do smell badly, and they are off putting when you are buying food. The chicken is overcooked. I think they cook the leftover chicken. And it does not test well. I'm so
December 2023 by Jessly hallows
Ordered through just eat and never turned up waited 2 hours. Noone ever answers the phone calls!! Place is a joke.
December 2023 by Mark Waghorn
This is the worst KFC, everytime we order on the drive thru they miss something, today it was a megabox, didn't realise until I was home. Useless.
November 2023 by Kevin Wright
Very slow service took half hour to get good from ordering sitting in. Food cold
November 2023 by Michael Cox
If this wasn?t a franchise it would have never got off the ground. After standing at the counter for nearly ten minutes I was surprised to hear someone ask for my order. After this conversation I waited for another ten minutes to get my food only to find out that it was wrong. (THIS PLACE IS A JOKE). slow staff who clearly didn?t want to be there, you?d be faster getting it frozen from Lidl across the road and cooking it yourself at home it would be faster 0 out of five for the service. Avoid!!!!
October 2023 by Elizabeth marvelfan
Ordered through the app, waited 45 minutes didn't get an email to come through so was essentially told to cancel the payment when it goes through. Feel bad for the staff as they are overworked but appalled bu the app and the discommunication . Sadly not gonna return
October 2023 by harvey williams
I?ve been waiting for 30 minutes and they said they won?t serve me and when I ask why they said there?s no reason just not ganna serve
October 2023 by Craig Prescott
Worst kfc service at this restaurant wait ages to be served because drive through and delivery take priority over in store customers they have more delivery drivers than customers and the staff don't even acknowledge you to say they will be with u as soon as they can and when u eventually get served the foods not worth the
August 2023 by Gavin Mawditt
Deliveroo order placed at 9.50. 4 pieces of chicken and chips..25mins to deliver which was good but sadly food wasn't great..chips were cold and the 4 pieces of chicken chosen were pretty gnarly end of the day bits...dry ..no chicken legs no breast meat really crummy.thrown half of it in the bin.
August 2023 by Keith Wilkinson
Not impressed. Not particularly clean. Had to wait a while. They seem to look after the deliveroo, uber and just eat delivery drivers first. Food was not bad but not good either.
July 2023 by Christine Waite
We placed a online order to collect..my daughter went to fetch the order came back the meals didnt even have half the things in them .. the children's meals x2 didnt have their chips . X4 adults meals chicken missing. My other half was that Disgusted with his meal he couldn't eat it. Tryed ringing kfc at langley mill x14 times no answer we paid over 50 pound for this meal as a treat .. it not as if we could go back with the meals as we live 20 mins away from langley mill. Food looked like it had been sat a few days and just re-warmed up .. should have just chucked 60pound down the drain ?
July 2023 by Stephen Bingham
Poor service if you walk through the door. To busy serving the Just eat crowd. Second week I gave up.had fish and chips at Brinsley better service
