November 2023 by Kevin Legg
Great service by Matt when choosing some new clubs. Nothing was too much trouble. Would definitely recommend AG & Matt.
July 2023 by Iain Lee-jones
Really nice staff and a great range of products in store
May 2023 by Michael Knight
Great selection and service.
January 2023 by jeanss2986
We used to come here quite alot, food and service always been spot on. Not been for around 3 months, so thought it was a time for a return. Went in recently with family, first of all, very quiet. Which isn't strange for this place unfortunately. The food was average, and luke warm at best. No thought into presentation at all, and bland. My partner and I barely finished what we ordered unfortunately. The young waitress was very apologetic, but that was all. After a conversion with a elderly gentleman (I presume he's a golf regular) they lost the head chef and bar manager just before Christmas, which I understand isn't ideal but 1. Alarm bells? Losing two senior staff before Christmas, has to be reasons?! and 2. Not the customers fault, shouldn't be punished for this. The young girl who served me was spot on. Not her fault. The shorter lady(presume new bar manager, walking round like she owned the place with a face on) she was working with, not interested at all, too busy chatting to the elderly lady behind reception to notice anything. At one point we thought she may have gone home she was there for so long. I used to love coming here, but new staff clearly either not up to scratch or just not interested, both is a shame.
December 2022 by isobelg880
8 of us went to have a family get together. It was slow service!!! The Restaurant and bar SUPER quiet - hard to believe it was a Christmas meal. in fact, when we got there we were told the Christmas menu was no longer available. During the first hour of the meal we received a starter only. We found out there was only one chef and only two bar staff in attendance , hence slow service. I just want to be let it be known that the staff were very good and trying their best and none of this was their fault. They were very helpful and apologetic but that did not help us. Mains and desserts, comments around the table generally that ?it was ok.? My salmon warm (not hot) and skin not crispy. 8oz rump steak (3 people ) came out as two 4 ounces each so that was very odd. Also it was tough to cut and eat. The veg option ( 3 people had it ) was very poor? and terrible presentation. We explained to the waitress that we were unhappy and perhaps we could come to some arrangement to have some discount on our meal. She asked the manager and came back with her sorry, all she can do is give you a free tea or coffee which we declined. This is very disappointing and not the kind of response that I would?ve expected from a place like the golf club. We have been coming here for years and had some nice meals. Bye the bye, there?re wasn?t one other person in the restaurant other than ourselves which therefore had no atmosphere, I guess this is no-one?s fault but was very strange. Following a complaint to the manager the next day, the response was to make matters worse. Basically she wasn?t interested and offered no form of recompense, not even a small gesture and tried to turn it on us. Such a shame !!!! Cannot recommend any more.
December 2022 by Sophieking62
Following a family Christmas meal this week we were shocked to receive such awful service and food. Massive waste of money?..Having followed up our complaint with management we have received NO form of compensation or solution to our emails other than a ?Welcome back? and our feedback being noted.!! On the night - we were told the Christmas menu would be available over the phone twice! Got there and told it wasn?t on and had to be off main menu with choice of a few special off the board. Painfully slow service!!! Restaurant and bar SUPER quiet - lack of attention and atmosphere played to our table. Has to remind the waitress about crackers on the table. Food chucked on the plate, food didn?t come out at the same time on any course. Simply lack of details , no butter or lemon on prawn cocktails. Hard overcooked hallumi fries. Over cooked veg, tasteless veg wellington - for saying this is a ?special? is was like something out of ice land !! Tomato sauce was awful , tangy and watery! (See image) Nearly £15 for this ! Steaks not cooked as asked and given 2 small steaks not the size of one as stated on the menu. Bar staff tried their hardest but couldn?t give discount for this over all BAD experience such a shame as our family love it here as it holds many dear memories?.Very very disappointing and such a shame. Don?t go safe your money.! You?re better off eating at home. I wish we had. As now we won?t get this time back. The whole reason for this family meal was because we won?t be together at Christmas this year. Left a very very sour taste in our mouths!! Such an unacceptable and unenjoyable experience. Never again!!!
November 2022 by Paul Stuart Bunyan
Loved it did driving range ?
July 2022 by PAM JORDAN
Went to look for driver. Matthew was extremely patient and helpful. Good choice in stock. Didn't purchase as need to be 100% sure on such important item, but would definitely return.
June 2022 by kaya768
When the menu states with green leaves that?s it out of a bag NO tomato, onion, cucumber as a normal salad that you would expect very disappointed
February 2022 by Simon Wilson
Nice guys brought driver 3+5 looking back was really poor did no measurements hand height nothing grip size didn't try enough out few hits each feel don't have right clubs will go somewhere else asked loads more questions fairways flushed first one said great didn't say to me wait try others putter fitting joke said try few no tech gone midland super store Nuneaton got putter there way better will go there for irons wedges new135 because don't no if others right shown no stats compared to ping 15 prefer those what a waste
February 2022 by Michael Cunningham
Poorly arranged shop. Very little in respect to golf club stock and the clothes were last years attire....only got 2 stars because of the ease of parking...come on AG, get a grip.
February 2022 by goatcobain
Plenty of top brands in stock and very friendly and knowledgeable staff.
January 2022 by glen pearce
Brilliant service and I got what I went for and in the SALE so win win.
December 2021 by Paul St Clair
The new manager here has improved things compared to the previous attitude I experienced. Much more friendly and helpful. Poor stock availability (arguably outside their control) is the only reason I didn't award 5 stars.
October 2021 by gemima74
Astonishing. Love coming here for the steak & onion rings after a few balls on the range. Really good steak. Usually great staff! Arrived today, went to order the steak, with as usual, mash instead of chips. Haven?t got mash, was the reply. Oh. Okay. Then I noticed on the specials board was Beef & mash. I pointed this out. No, no mash said the server. Oh? You?ve ran out? I asked. No, there?s no button for mash. Pardon? No button to add mash. THERE?S NO BUTTON TO ADD MASH. Well, can?t you just call through to the kitchen? (Literally behind the bar) I always swap my chips for mash. No, he replied. There?s no button. They won?t do it. Stunned. Is this really what we?ve become? Cannot function unless there?s a BUTTON!!!! No verbal communication!! And just in case someone suggests the member of staff may be new, there were other staff in the bar who heard the whole charade and could have assisted him at any point. Unbelievable.
