November 2023 by Adrian Clark
Everything was really well explained by the team. Eye examination was very professional
November 2023 by Kathleen Kerruish
Kim was extremely friendly, helpful with choosing glasses and professional throughout the pre tests. The optician explained my scan in detail, and my eye test was effectively completed.
August 2023 by Steven Ellis
Had my two yearly checkup here. First time I've been to boots opticians. All the staff where amazing and I received far better customer care than I had with some other high street opticians. See you all again in another two years.
February 2023 by Gareth Parkinson
Boots Long Eaton.You broke the frames we brought to you to put new lenses in for us, they were brand new Rayban frames with standard lenses..... where are the lenses you took out? Then you tried to fob us off with glasses that were nothing like the ones you broke.When you spoke to my wife to say that you would replace the glasses you broke with lenses free of charge my wife said OK. When she went to pick them up you tried to charge her and argued she should pay?? How does that work?We have used you for the last 20 years and won't be back. You female staff member and her attitude has just lost you 5 customers.
February 2023 by Grant Woods
Had an eye test here, great friendly staff and knowledgeable Optometrist. Good range of glasses too. Highly recommend.
August 2022 by Stuart Lunn
Excellent service, knowledgeable staff. Courteous and efficient in every way possible,
July 2022 by Tilly D
Absolutely lovely and knowledgable staff :)
July 2022 by Roisin Day
Absolutely lovely and knowledgable staff :)
July 2021 by stella brookes
Highly recommend. No pushy sales, Very competent and informative.Im glad Ive found them
September 2020 by Izabela Kucharska
I went there another day and all ladies and one gentleman who helped me picked contacts were so kind and nice. But the gentleman from the glasses. Just horrible! Was very rude and gave me a lot of stress. Giving three stars only for other members of staff.
July 2019 by Bev Haddon
Had new glasses for work 2 vision. Couldn't get on with them, giving me horendous headaches. Return them and requested single vision, yet still trying to talk me into changing the prescription to 2 vision and coming back yet again if not suitable. That really helps when your work day is on a computer.So they've had over £210.00 of my money for basically no goods received. No one rings you back so when you ring them surprise surprise the person you need to speak is not in. Never again.
May 2019 by Julia Templeton
I had a really good experience at this opticians. I usually go to Boots Opticians in Derby but got an appointment at an earlier date here. The optician I saw was friendly and knowledgeable and answered all my questions thoroughly. I didn't have any problems getting through on the 'phone either. I would recommend them.
February 2018 by Stuart Morris
I have been going to Boots Opticians for over 10 years and they have given exceptional service every single time both to myself and my wife. I would highly recommend them.
March 2017 by dave henshaw
Web site absolute nightmare....tried canceling an appointment out of hours....IMPOSIBLE,got so wound up not be using boots again,.even the opening hours stated are wrong.....they open at 9am not 8...grrrr.
September 2016 by Rhys O'Connor
OK service but telephone pickup is a bit slow
