November 2023 by Pushbike Paul
Female cashier very stroppy ( 3/11/23. 2.30pm ) when banking some cash. Asked far too many personal questions, luckily no one else in the branch. Far from welcoming and pleasant.Way below the standard expected from this bank.
October 2023 by Button Cup Haven
Really poor services. Went in to pay a cheque and was next in the queue. Assistant told me to use a machine which failed and the next assistant told me to use mobile app which also failed. Over 10 minutea later i managed to pay it in at the counter where I was waiting over 10 minutes before.
June 2023 by Kam
Friendly staff, need more cashiers on a Saturday, majority of customers were elderly people who wanted withdrawn cash.
July 2022 by C Chacksfield
Jo was so helpful today. Very kind and happy to help. Thankyou
July 2022 by Bestun Pirot
Never enough staff waiting for good 10 to 15 minutes to be seen! Unless ? needed otherwise I won?t recommend it!
October 2021 by Darren DREW
3pm close, what a joke, now another trip tomorrow, as the ATM never has envelopes to deposit
July 2021 by Keith Lawruk
I have not been in for a while due to covid.When l regularly visited the long Eaton branch staff were helpful and polite.l have been a customer for many years as a past mortgage customer and a present current account holder.
July 2021 by Rizgar Qadirzadah
Always had good experience with Halifax Bank in general. The Long Eaton Branch Team also always have been polite, professional and helpful.....
September 2020 by hilary down
While the staff, at the bank, have always been polite, with me, I have had mega problems, regarding, the telephone side, which I might add is getting worse, I've now been to the FOS & the FCS, but they haven't enough staff to deal with the many complaints concerning the bank, so by the time they get round to dealing with it, the bank will have the upper hand. Thanks to FOS
January 2020 by Holly
Lovely lady who served me, was very helpful and even tho her computer was on a go slow she managed to do a "plan B" and solved my problem :)
July 2019 by Holly Lolly
Lovely lady who served me, was very helpful and even tho her computer was on a go slow she managed to do a "plan B" and solved my problem :)
June 2019 by Ashley Davies
great customer services. fast and friendly appointment
January 2019 by Hassan ali
Very poor service ll change my bank account to another with them 15 years I never ever saw any branch like this poor attitude and service if they carry on definitely customer ll not come in future
September 2018 by kamalabad786 .
Poor service the tall chubby manageress is rude, and staff have a racist attitude when dealing with coloured customers
July 2018 by M J
Receive a dismissive attitude on numerous occasions when I am being served. Confident they racially discriminate asstraight after they welcome the next customer in a very different manner.
