November 2023 by Emily Fee
Very helpful staff at such short notice on both occasions and were able to fix the issue within an hour
November 2023 by David Willoughby
Great customer service, especially considering the safety need with my headlight needing a quick replacement. Thank you all for your help. You were great.
November 2023 by Angela Williamson
Amazing Customer service. My tyre had deflated and I had been unable to sort at two petrol stations. Even though Kwik Fit was closed I was seen looking and help given. Tyre sorted. Thank you so much.
November 2023 by david johnson
Visited today due to being out of the area for me. I had rang them prior and explained I was far from home but was completely desperate to get my tyre done today. The customer service was fantastic, and they got me sorted within the hour. Price wise , they were a lot cheaper than expected and a lot cheaper than what I was quoted by Halfords.
October 2023 by Kerry Buck
I was happy to begin with but now i feel cheated and ripped off! I booked my vehicle in for the tracking and balance of the tyres to be rectified after another company made more of an issue. I ended paying over £230+ because it was recommended that i have the lane assist recalibrating so that my insurance wouldn't be void!! The steering wheel is still slightly off centre and the balance has not even been done!Kwik fit I did as you asked in your response and nothing so even more disappointed
October 2023 by Francesca Nannetti
Took my car to the garage this morning because it was making a weird noise when I reversed. The staff here were so helpful and quick to fix my car! I?m so so grateful to them. Over the years I?ve been to a few garages in Nottingham, but this is definitely my favourite!
September 2023 by Lisa Joy
Don't use KWIK FIT LONG EATON friends...called about a potential puncture repair. Told to bring the car straight down as we were locally in Long Eaton...On arrival no assessment, was made and we were told to take a seat for five minutes and to wait.an HOUR later a mechanic eating his packet of crisps covered in grease and dirt told us to move the car to a bay. Struggled to talk to him and understand what he was saying because he continued to stuff his face with Doritos!! Immediately told us the tyre was unrepairable ...having waited an hour for them to see us we left. Rude and apathetic approach to customer service. Take the KWIK out of Kwik fit. Never again. dreadful service, horrible staff and zero customer communication. staff walked by people waiting to be seen without even an enquiry as to how to help. Took the car to another garage nearer home. NO REPAIR EVEN NEEDED. Small tack nail removed. no leakage......Kwik fit are ripping customers off!!!! DO NOT TRUST them. DO NOT USE!!!
September 2023 by david greening
Thanks Steve and team...Good service , helpful team, got me up and running again no fuss and great value.... ...
August 2023 by Bex
Steve and his team are absolutely wonderful. Having used their services for over 5 years, I simply won?t go to another garage. Discovered a slow puncture recently and as always their customer service is second to none. Thank you all !
August 2023 by Julian Barker
Not left a review on here before for Kwik Fit at Long Eaton, but I have been a regular customer since the branch was known as Charlie Brown's many years ago. I have to say that Steve and his team have always offered a top class service in terms of workmanship and customer service. Nothing is ever too much trouble and they are very good at fitting you in at short notice if you have an emergency. Couldn't ask for more.
August 2023 by simon fisher
Had an appointment to check what parts I would need with regarding pads and sensors. Was planning of returning the following week for parts to be replaced, however, thankfully the parts arrived the same day, so the garage contacted me saying they had space available for me to return the same day. Saved a lot of hassle. They was also professional and very helpful
July 2023 by Bryan Aplin
Good service and excellent work carried out at a very competitive priceSteve the manager in Long Eaton has always given me excellent seevice
July 2023 by Christian Taylor
I had a slow puncture the mechanic called ant got it sorted out straight away and didn?t charge me a penny.I wanted to give them something as he saved me buying a new tire and all he said was if you would like to make a donation to the charity box that would be good.
June 2023 by Abi Ward
Steve was calm and reassuring, it had been a stressful day and I?d ended up driving on a flat tyre for 2 miles before reaching kwik fit, I wasn?t made to feel like an idiot, Steve just sorted it, got a tyre ordered straight away and first thing next day all was sorted! Can?t thank him enough!
June 2023 by A E P
Excellent service to correct misaligned headlamp bulbs caused by another company?s poor installation - will be using this garage for car maintenance services, tyres etc from now on.
