March 2024 by Kevin Warren
Great choice of furniture
February 2024 by Barry Wilshaw
Just went for a look around for various furniture quite a lot in stock.
February 2024 by Terry Denslow
Good selection of furniture beautifully displayed with attentive staff
February 2024 by paul hagen
Checked before we went for showroom stock, got there and zilch! Waste of time.
February 2024 by Debbie Skidmore
Lovely friendly staff not at all pushy very knowledgeable. Bit slow when refunding as we had to amend the order.
February 2024 by Kieron Best
Stay well away from this store. Sales team lie to your face then call you the liar. You ring the store to query a problem you have to wait 72hrs to get a call back just to be lied to AGAIN. Had to go into the store just to sort out what should not have happened in the first place. I personally will not ever shop at dfs. Again.
February 2024 by Simon Bird
Very helpful
January 2024 by Angela Malyon
Great service as usual. Stephen Lee did a great job of looking after us.
January 2024 by Jayne Litchfield
Very helpfull
January 2024 by Paul Smith
Good, plenty of parking. I went looking really scruffy as if I couldn't afford a coffee, never mind a bed. It worked. No hassle from salesmen
December 2023 by **
This is a 2-star review but it should be at least a 4 or 5.We arrived for a booked online appointment for a sofa we had seen online. We arrived at about 7 pm. We looked around and found a spiky-haired, bespectacled consultant. He professed to know nothing about our online appointment but offered to help. This is where things went a little downhill. He was rather obtuse in his manner of helping us. Relatively dismissive of our views and seemed a little over-direct though super knowledgeable about the multitude of things he could upsell. For things like upholstery care and footstools, he was engaged In the hard sell and it made the encounter our first with DFS an unpleasant one. His attire stood out he wore scruffy jeans and looked a little tired. After all, it was about 8 pm before we left the establishment. The consultant's motives were genuine however I noticed he was from London as am I and the advice I would offer if I may is to try and understand the type and kind of customer that exists in Darley Dale. Recognise that direct or hard sell is less likely to yield satisfaction from customers you come into contact with. Even if they purchase an item. A customer of the moment equals a sale. A customer who trusts in a brand returns a lifetime of loyalty. The Darley Dale store is one of the most impressive visually I have ever seen. With its sweeping driveways and large pane windows. It is a spectacle to view.
November 2023 by andy beardsley
Gone are the days where you used to feel pressured by the salespeople. Great service looking forward to to our delivery
November 2023 by Jacqueline Willis
The majority of our furniture is from DFS and we have always been happy with their products. The staff are always very helpful without being too pushy.
October 2023 by Sony Camper
The store manager at Darley Dale store must have the lowest level of customer service I have ever come across.We had endless problems with DFS and frustratingly they rarely seem to acknowledge the customer.Only shop here if you are prepared to be treated badly.
September 2023 by paulinaczyz
Wide choice and nice furniture.