February 2023 by Christine Lomas
Very good service, very helpful team of people, nothing too much trouble. Am very happy with my glasses after two cataract ops, back to normal now, thanks to optician's referrals for ops and eye tests and help by other team members with choice of frames and fitting of specs. Never felt that I was taking too much time. Varifocal specs are great.
February 2023 by Steve Holt
Excellent service . Helen went the extra mile to sort out a Dive mask with prescription lens .
February 2023 by Lee Wallace
Excellent service, well guided of products.
December 2022 by Ann Thornett
I was treated with courtesy, understanding and friendliness. Each staff member explained fully what they were doing and why. I have always been highly satisfied and impressed with Vision Express.
November 2022 by Louise Fenwick
Never in my near 50 years of wearing both contacts and glasses have I been given such a comprehensive informative and positive eye test examinations. Both Alan (glasses) and Arun (contacts) are first class professionals at the top of their game. The lovely girls in reception are so helpful too.There is a marvellous selection of frames to choose from too.I will not be going anywhere else from now on!Thank you Vision Express Matlock.
August 2022 by Claire Brown
Got booked in for an eye test very quickly appointment went lovely smoothly chose some glasses with excellent help.Got a text 2 days later to collect my glasses went in to tighten them for me and was gone in five mins thanks
August 2022 by Davina Woodward
Really great service by Helen, always very welcoming and friendly! X
July 2022 by Laura A
Really positive experience at Vision express. I was welcomed with a smile and the staff are so friendly. Every part of my eye test was explained in detail by my Optometrist, Alan. This really put me at ease after a negative experience at a different opticians. So I knew I was in good hands here! And a big thank you to Nat, who helped me pick out a new pair of glasses that actually suit me!
July 2022 by Tracy Mohammad-Muxlow
Eye test Monday. New glasses ready Wednesday. Fantastic service as always! Friendly, caring & lovely staff. X x x
April 2022 by Peter Scarratt
The staff here at Matlock are so friendly and helpful. And your order is ready in no time.Can't praise them highly enough.
February 2022 by Marie Carr
Such a friendly Vibrant store. The optician Alan kept me at ease, very professional. The staff were amazing and friendly. Very welcoming and dealt with my needs and wants very efficiently
January 2022 by Robert Power
I was treated professionally, kindly, thoughtfully and efficiently. With a smile. Optician explained every part of my eye test and results in detail, how I like it. Aftwr all we only get ONE set of eyes!Happy good experience. Thank you Matlock Vision Express!
November 2021 by Lee Clarke
Very good experience - especially given the current restrictions. Optician excellent - thorough and prepared to explain detail at an appropriate technical level. Staff friendly, helpful and efficient. Turnaround for new specs quick. No faffing when they arrived. It is still a lot of money to pay for a couple of bits of glass and metal sticks!
October 2021 by Anna Greene
Immediate service with a smile. Really clean with lots of hand sanitizer around. Fixed my broken glasses and ordered me a new pair in less than 5minutes. 100% recommend :)
September 2021 by Tracy Lewis
Staff are always so friendly and helpful, as well as knowledgable. My contact lens exam was one of the best I?ve had - and I?ve been wearing lenses for 20 years. VERY informative
