March 2024 by Kevin Royston
BAD SERVICE I want to be never shopping again
January 2024 by Steven Lord
Went in here today. Sound advice & very helpful. I'd definitely go in again if I had a problem, needed advice or in general.
January 2024 by Xbox one James
Absolutely fantastic service, I've been going to this business for years now, always been very happy with service. As a mum, of a 16 year old wanting to sell his old phone, I felt ultra confident about letting him go in, on his own, knowing that he wouldn't "get ripped off". My lad got a very good price for his phone. Mum happy, son happier. Thank you again.
November 2023 by yarnfest yarn
Fabulous helpful staff sorted out my new phone. Very pleasant to deal with. Would highly recommend them
July 2023 by Jenni Sole
My phone had crashed and they sorted it for me free if charge! Very friendly and so helpful! Huge thanks!!!
January 2023 by Philip Kirkman
Really helpful, got new phone and sorted the swop overs no problem.
January 2023 by Damien Royston
he sold my dad tablet ??
December 2022 by Paul Melrose
Possibly the best customer service i have ever experienced. Repaired my daughters Ipad, after 3 months of use the screen came slightly unstuck(Not unusual after a repair) this didn?t prevent or affect the use. l Returned to the shop and they set about fixing the issue, the phone shop wasn?t happy with the repair and noted a glitch that we hadn?t experienced so they fitted another new screen. 100% recommend these professionals.
December 2022 by Steve Mitton
Would have zero stars if possible attitude was shocking, tried to sell a iPhone and after 5 minutes was told no we don?t want it . Dave is a complete knob never ever use this this place customer service is appalling beyond belief
October 2022 by Elizabeth Bussell
Superb service from this store team,and particularly Richard Johnson.Over the past 5 years of phone purchase and problems arising through my own ability,Richard has sorted everything out with goodwill and efficiency.Recently purchased a tablet from them,and have received endless support and guidance.How fortunate we are to have their expertise locally.Keep up the good work Ripley Phone Shop.Elizabeth Bussell
August 2022 by Jaya Smith
Spoke to David Johnson who really does not have any customer service skills - would rather have spoken to richard about my repair but this rude man seems to always answer the phone - if they cant provide any service before booking a repair, can you imagine the aftercare! I would avoid this shop at all costs. They are a joke with people who do not want to be working there but still continue to stay in the job
May 2022 by Kisch De Jager
Not disputing the service, but I bought a phone here 2 weeks ago, because I lost mine, but have found my phone, so I took the phone back in same condition I received it, and they refuse to give refunds, and instead bought the phone at half, of what I paid for it. They also wouldn't give cash, they reverse the payment on your card and its takes 2 days, dont understand the reversal if they don't do refunds. It also doesn't say anywhere that there are no refunds, not even on my receipt. Lesson learnt.
December 2021 by Andrew Broadbent
Excellent friendly service, went over and above to provide and set up a new phone prior to my S21 main phone being shipped to Samsung for repair
October 2021 by Angela Crane
Brilliant and very helpful
September 2021 by Julie Holmes
Great service, friendly , good advice,Lots of stock
