March 2024 by Debbie Bradshaw
Should be giving a 0! Insulted by the Optician, no help from staff with glasses selection, arrived 2 weeks later to collect my glasses and the order was wrong and I now have to wait another 2 weeks for the correct glasses! Fuming to say the least and I certainly would not recommend this store as the service all round has been shocking!
March 2024 by Ian Russell
Great opticians, great services and kind people. Me and my wife got 4 new pairs of glasses and the optician was excellent and Matt was really helpful and did an excellent fitting session, thank you.UPDATE: We also had an earwax removal session with the Hassan the audiologist on 01 March. Top class service and Hassan was excellent, it was obvious he is an expert in his field, really helpful and gave some great advice. Thanks
February 2024 by Gabriela Russell
Matt was brilliant, this is a good optician and great service
February 2024 by Danny Kreft
I needed a pair of prescription sunglasses , having had a recent eye test.I was able to pick them up in two weeks. Very pleased with them and with the service I received. No hard sell, just decent advice.
January 2024 by Chris Hale
Tried and failed to get someone to do a heading test on my blind, mostly deaf and housebound mom. After I visited the store three times, filling in forms and having multiple assurances that someone would call to make an appointment, nothing happened. After wasting my time with Specsavers, I used "The Outside Clinic", who immediately made an appointment for the following week and got the job done.
January 2024 by Karen paul
Very happy with the service I received. I booked online and got an appointment for the following day. I was seen promptly once there. No hard selling, left to choose the glasses myself. Staff very friendly and helpful
December 2023 by Julie andrews
Very friendly and thorough. Also a nice selection of glasses. They take their time and do a very comprehensive eye test.
December 2023 by Marie L Marratt
Excellent Opticians for a thorough eye test, Friendly Members of Staff, great selection in glasses to choose from
November 2023 by Gill Mitchell
I can highly recommend Specsavers?s. The level of customer service I received from start to finish was excellent.Quite simply, first class, again, and they will be my choice again when my next appointment is due.
November 2023 by Kelly
Besides the shop not opening at 9:00 exactly the service was great. Friendly staff in the reception area and professional service received. Speedy service once in the door, but not rushed.
October 2023 by Pauline Hughes
All staff were very professional, well mannered and cheerful.
October 2023 by Glynn Stevens
No option for no stars ?!! Third time the glasses have broken this time i put them on my head whilst cleaning my teeth bent down glasses fell into place then fell off my face into the sink, the lenses were fine one came out as the home brand frame broke , ive been today to be told its not manufacturing fault its mine got to pay half price of the frame to get fixed, asked to speak to manager was told to sit in the waiting area then told to sit at the desk as another customer and i were talking about how bad the frame was , obviously didnt want me saying anything so i said no i was ok where i was ( i am disabled and didnt want to keep having to move about) The director then came down said again ?sit there!!? Spoke to him he said its not a manufacturing fault i will have to pay the price of half the frame cost, i walked out told them to forget it i am never going back !! Its amazing how i broke the frames when i wasnt even touching them , they fell 2 & a 1/2 foot onto the tiles !!
August 2023 by barrie eyre
Always great service. Friendly professional staff. Good choice of frames and not hurried to look for the right ones for you.
August 2023 by Lisa Wilkins
Excellent service here wasn't in there to long all staff very friendly and professional
August 2023 by Paul Cave
Excellent service at all times during my visit